Administrative Assistant

Howard Hanna Real Estate Services•Hermitage, PA

About The Position

Under the supervision of the Sales Office Manager, the Administrative Assistant provides administrative, secretarial, and advertising support to the branch office and its sales agents. The position maintains real estate transaction records and data, processes transaction funds and new-agent documents, manages office social media content, and supports the daily operation and upkeep of the office. The role also includes customer-facing responsibilities such as answering telephone calls and greeting visitors.

Requirements

High school diploma required.
Knowledge of basic accounting, bookkeeping, and computer skills required.
Proven computer skills and experience with applications such as Word, Excel, PowerPoint, and Outlook.
Ability to type accurately.
Strong clerical, statistical, and administrative skills.
Ability to communicate professionally in oral and written form.
Ability to maintain a positive and professional attitude and provide exemplary customer service when interacting with sales associates, clients, vendors, and coworkers.
Ability to work independently with confidential material.
Good judgment and problem-solving skills.
Ability to maintain required skills through training offered by the company or outside sources.

Nice To Haves

Business school education is desirable.
Prior experience managing or contributing to office social media accounts and creating materials using Canva/Maxa is preferred.
Prior experience in an office administrative role is preferred.

Responsibilities

Process and maintain accurate records of real estate transactions in accordance with state requirements and Howard Hanna Real Estate Services policies; report information to the Office Manager and Accounting Department.
Manage the office's Instagram, Facebook, and LinkedIn platforms by creating, updating, and scheduling content, and design graphics and promotional materials using Canva/Maxa.
Order installation and removal of signs and maintain office sign inventory.
Maintain Lock Box inventory and logs accurately.
Perform general secretarial duties, including typing and filing, for the Office Manager and sales agents.
Process checks for funds involved in real estate transactions.
Process new-agent documents, including dues, board fees, and applications.
Update real estate transaction data in the computer system.
Answer telephone calls and greet visitors.
Request repair service for office machines, order office supplies as needed, and maintain the office in a neat, orderly, and attractive manner.
Perform other duties as assigned.