Administrative Assistant JS9952
About The Position
The Administrative Assistant provides support to Admissions, Academic Advising, Enrollment, Graduate Student Services, and Scholarships and Financial Aid at OSU-Tulsa. The role provides excellent customer service and shares relevant information with students, prospective students, and campus guests. It also assists with developing and delivering communications projects and provides support, maintenance, and reporting for student advising CRM systems. The position organizes and carries out tasks that support departmental units, including assisting current and prospective students, scheduling appointments, checking in students, answering phones and voicemail, filing, processing student ID cards, printing transcripts, and compiling reports. Additional unit-specific support is assigned by the supervisor. The regular schedule is typically Monday through Friday, 8:00 a.m. to 5:00 p.m.
Requirements
- Associate's degree, conferred on or before the agreed-upon start date.
- At least one year of customer service experience.
- Strong organizational, interpersonal, communication, analytical, and customer service skills.
- Ability to multitask and perform scheduling and data processing functions.
- Knowledge of database organization and functions.
- Proficiency in Microsoft Word and Excel.
Nice To Haves
- Bachelor's degree.
- Two years of experience working in a higher education environment.
- Knowledge of the Banner student enrollment and registration system and Slate CRM systems.
Responsibilities
- Support Admissions, Academic Advising, Enrollment, Graduate Student Services, and Scholarships and Financial Aid.
- Provide customer service and disseminate relevant information to students, prospective students, and campus guests.
- Assist with the development and delivery of communications projects.
- Support, maintain, and report on student advising CRM systems.
- Assist current and prospective students.
- Schedule appointments and check in students.
- Answer phones and voicemail.
- File documents, process student ID cards, print transcripts, and compile reports.
- Provide unit-specific support as designated by the supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
