Administrative Assistant

Aston Carter•Bridgewater Township, NJ

1d•$23 - $24•Onsite

About The Position

The Administrative Assistant provides comprehensive support to a smaller corporate office by managing case-related administrative tasks, maintaining accurate data in proprietary systems, and serving as a key point of contact for clients, outside professionals, and remote staff. The role supports the full lifecycle of case processing, from initial intake and documentation through file preparation and coordination with external parties, while upholding high standards of organization, customer service, and accuracy. The position is based onsite in Somerville, New Jersey, and is contract-to-hire. The pay range is $22.60–$24.04 per hour. Individual compensation depends on factors including qualifications, skills, relevant experience, job knowledge, geographic location, and internal equity. The role is based in a professional, collaborative smaller corporate office and involves regular interaction with clients, outside professionals, and remote employees by phone and email. The organization notes low turnover and potential opportunities to transition into a permanent role and advance into managerial responsibilities.

Requirements

Proficient customer service skills and the ability to communicate clearly and professionally with clients and external partners.
Strong data-entry skills, including the ability to accurately enter approximately 30 data fields per day.
Proficiency in Microsoft Excel and other Microsoft Office applications.
Ability to learn and effectively use proprietary software systems such as CIS.
Excellent organizational skills to manage multiple cases and tasks simultaneously.
Effective time-management skills to handle a high volume of cases and meet deadlines.
Strong desire to learn and grow within the role and organization.
Bachelor’s degree.
Experience working in an administrative, office, or customer service environment.
Comfort working with medical files and professional documentation.

Nice To Haves

Interest in developing into a leadership or managerial role as opportunities arise.

Responsibilities

Assist clients in identifying appropriate cases and submitting them for various products and services.
Maintain regular contact with assigned clients and provide timely updates on existing cases.
Enter and maintain required data fields accurately in the proprietary CIS software system.
Support staff in processing and expediting assignments through each stage of completion.
Answer incoming phone calls as needed and route inquiries appropriately.
Handle shipping and receiving of packages, mail, and related materials as needed.
Use Microsoft Office applications, including Excel, to update, track, and document case information.
Communicate professionally with outside parties and remote employees via telephone and Outlook email.
Assist in scheduling professional appointments with outside parties, including physicians, attorneys, and other professionals.
Scan, classify, and assign documents to the correct folders within case files.
Prepare and assemble medical files and related documentation for review by office-based or remote professionals.
Perform additional administrative duties as required to support overall office operations.
Manage a caseload of up to 250 cases while ensuring accuracy and timeliness.