Adjointe Administrative / Administrative Assistant

Smardt • Dorval, QC

6d • Onsite

About The Position

We are the leading manufacturer of oil-free centrifugal chillers with operations across Australia, Canada, USA, Germany, and China. Our revolutionary high-efficiency machines are driving rapid growth in key world markets. At the cutting edge of innovation, Smardt North America is accelerating product development to deliver substantial energy savings for our customers. We are currently seeking an Administrative Assistant who is excited about supporting our teams, ensuring smooth operations, and delivering outstanding service to our customers.

Requirements

• Bilingual – English and French or Spanish (reading & writing)
• Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook; 365 is an asset)
• Experience with ERP systems (Microsoft Navision an asset)
• Experience with project management tools (e.g., Monday.com, Jira, or similar)
• Experience with help desk systems (Freshdesk or similar)
• Strong organizational skills and ability to manage multiple priorities
• Customer-focused with excellent communication skills

Nice To Haves

• 365 is an asset
• Microsoft Navision an asset
• Monday.com, Jira, or similar
• Freshdesk or similar

Responsibilities

• Prepare and process sales orders, invoices, and purchase orders
• Develop and maintain forms and Excel trackers
• Support inventory updates
• Respond promptly to customer inquiries via email and phone
• Manage weekly vendor and customer follow-ups
• Contribute to customer satisfaction by ensuring quick, professional responses
• Provide support with quality and warranty tasks (e.g., RMAs)
• Liaise with customers across the North American market
• Perform other related tasks as assigned by your supervisor

Benefits

• Competitive salary
• A dynamic team within a high-growth company
• 100% employer-paid medical and dental coverage
• RRSP with employer contributions up to 6%
• Ongoing training and professional development
• Company events and a supportive, collaborative culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed