Administrative Assistant, Team Member Services

Piedmont Airlines•Phoenix, AZ

About The Position

Piedmont Airlines is seeking a motivated, reliable, detail-oriented Administrative Assistant for Team Member Services. The role supports company goals and customer expectations by completing administrative work in a fast-paced office environment. The successful candidate will have a professional attitude and demeanor, be able to interact with personnel at all levels, and work independently. In addition to the listed essential duties, the position assists with answering phone calls, taking memos, maintaining files, and sending and receiving correspondence.

Requirements

  • Outstanding organizational skills and ability to multitask.
  • Ability to work independently and meet specified deadlines.
  • Ability to work well with all levels of management and support personnel.
  • Advanced ability in Microsoft Office Suite.
  • Excellent writing and speaking skills.
  • Minimum 18 years of age.
  • Proof of high school or GED completion.
  • Employment is contingent upon a clear driving record, a 10-year Criminal History Records Check, and a drug screen as required.

Nice To Haves

  • Previous administrative experience in a busy office environment.
  • Skilled in computer knowledge and usage.
  • Knowledge of basic airport procedures and fundamental job requirements for airlines.
  • Current Piedmont employee with a minimum of six months of service.
  • Bachelor’s degree in English, Communications, Business Administration, or a related field.

Responsibilities

  • Review and maintain internal control documents.
  • Monitor training compliance.
  • Create spreadsheets.
  • Update weekly employee work schedules.
  • Process approved employee swaps.
  • Perform daily payroll processing.
  • Create weekly performance reports.
  • Answer phone calls, take memos, maintain files, and send and receive correspondence.

Benefits

  • Paid training.
  • Holiday pay.
  • 401(k).
  • Vacation.
  • Family travel on the American Airlines network.
  • Medical and dental coverage available.
  • Bonuses awarded in accordance with company policies and applicable criteria.
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