Team Member Health Services Assistant

Northwell•Village of Valley Stream, NY
•$41,780 - $64,340

About The Position

Performs a variety of office and administrative functions for Team Member Health Services. Ensures the quality and completeness of clinical documentation in operational databases and electronically records department special initiatives as needed. The role includes supporting patient/customer interactions, appointments and registration, department records, operational reporting, billing and payment collection, supplies and equipment, correspondence, and data integrity.

Requirements

  • High school diploma or equivalent required.
  • 2.1–3 years of relevant experience required.

Responsibilities

  • Perform office and clerical duties, including greeting and navigating patients or customers, answering and directing phone calls, and responding to messages.
  • Schedule appointments and register patients or customers in appropriate databases.
  • Maintain department files and records in accordance with established procedures.
  • Electronically record department operational activity using tools such as the EHS database, Excel reports, Word documents, and letters.
  • Reconcile company billing and posting to accounts receivable and collect payments.
  • Maintain supply inventory, place orders, and ensure equipment functionality.
  • Perform administrative duties, including composing correspondence and scheduling meetings when applicable.
  • Maintain data integrity and interface effectiveness.
  • Input and maintain databases to generate reports and prepare data for statistical analysis.
  • Perform related duties as required.
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