Administrative Assistant -Academic, Neonatology

Ann & Robert H. Lurie Children's Hospital of Chicago•Chicago, IL

1d•Onsite

About The Position

The Administrative Assistant provides a wide range of administrative support to leaders to facilitate the efficient operation of the Unit, Department, or Division. The role supports academic and clinical schedules and activities, handles communications and records, assists with provider credentialing, prepares documents, and coordinates office supplies and expense reimbursements. The position is located at 875 N Michigan (John Hancock) and is listed for the day shift.

Requirements

High school diploma or equivalent required.
Proficiency in Microsoft Office Suite applications.
Ability to operate standard office equipment and resolve standard problems.
Excellent written and verbal communication skills.
Ability to prioritize projects and strong problem-solving skills.
Demonstrated attention to detail, accuracy, and discretion.
Ability to provide high-quality customer service to patients and families, employees, leaders, and external vendors.

Nice To Haves

A minimum of two years of general office or administrative experience preferred.
Hospital or physician office experience preferred.

Responsibilities

Provide general administrative support to leaders.
Schedule and maintain calendars, meetings, and travel itineraries, including inpatient or service call, outpatient clinic, and academic schedules as needed.
Handle telephone calls and visitors, troubleshooting and resolving routine and some complex inquiries.
Organize electronic and hard-copy filing systems, scan documents to appropriate locations, and maintain divisional files.
Receive clinically related messages, phone calls, and correspondence and route them to the appropriate care team.
Maintain provider credentialing activities, which may include academic resumes, professional memberships, and licensure.
Prepare and modify correspondence, reports, drafts, memos, and emails using Microsoft Office Suite applications.
Open, sort, and distribute incoming electronic and paper correspondence.
Prepare and distribute meeting minutes as needed.
Maintain, order, and distribute office supplies as needed.
Proactively manage submission of reimbursements for approved faculty and staff expenses.
Perform other job functions as assigned.

Benefits

Medical, dental, and vision insurance
Employer-paid group term life and disability insurance
Employer contribution toward a Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO)
Paid holidays
Paid parental leave
403(b) with a 5% employer match
Voluntary supplemental life, AD&D, and disability coverage
Critical illness, accident, and hospital indemnity coverage
Tuition assistance
Student loan servicing and support
Adoption benefits
Backup childcare and eldercare
Employee Assistance Program and specialized behavioral health services and resources for employees and family members
Discount on services at Lurie Children’s facilities
Discount purchasing program
Wellbeing programs