Administrative Assistant -Academic, Neonatology

Lurie Children's Hospital•Chicago, IL

1d•$19 - $29•Onsite

About The Position

The Administrative Assistant provides a wide range of administrative support to leaders to facilitate the efficient operation of the Unit, Department, or Division. The role supports academic and clinical scheduling, communication, records, credentialing, document preparation, meeting administration, office supplies, and expense reimbursements. It also receives clinically related messages and routes them to the appropriate care team. The position is based at 875 N Michigan (John Hancock) and is listed for the day shift.

Requirements

High school diploma or equivalent required.
Proficiency in Microsoft Office Suite applications.
Ability to operate standard office equipment and resolve standard problems.
Excellent written and verbal communication skills.
Ability to prioritize projects and strong problem-solving skills.
Demonstrated attention to detail, accuracy, and discretion.
Ability to provide high-quality customer service to patients and families, employees, leaders, and external vendors.

Nice To Haves

At least two years of general office or administrative experience preferred.
Hospital or physician office experience preferred.

Responsibilities

Provide general administrative support to leaders.
Schedule and maintain calendars, meetings, and travel itineraries, including inpatient or service call, outpatient clinic, and academic schedules as needed.
Handle telephone calls and visitors, troubleshooting and resolving routine and some complex inquiries.
Organize electronic and hard-copy filing systems, scan documents to appropriate locations, and maintain divisional files.
Receive clinically related messages, phone calls, or correspondence and route them to the appropriate care team.
Maintain provider credentialing activities, which may include academic resumes, professional memberships, and licensure.
Prepare and modify correspondence, reports, drafts, memos, and emails using Microsoft Office Suite applications.
Open, sort, and distribute incoming electronic and paper correspondence.
Prepare and distribute meeting minutes as needed.
Maintain, order, and distribute office supplies as needed.
Proactively manage submission of reimbursements for approved faculty and staff expenses.
Perform other job functions as assigned.

Benefits

Medical, dental, and vision insurance.
Employer-paid group term life and disability coverage.
Employer contribution toward a Health Savings Account.
Flexible Spending Accounts.
Paid Time Off (PTO), paid holidays, and paid parental leave.
403(b) with a 5% employer match.
Supplemental life, AD&D, and disability coverage.
Critical illness, accident, and hospital indemnity coverage.
Tuition assistance.
Student loan servicing and support.
Adoption benefits.
Backup childcare and eldercare.
Employee Assistance Program and specialized behavioral health services and resources for employees and family members.
Discount on services at Lurie Children’s facilities.
Discount purchasing program.
The comprehensive rewards package may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs.