Administrative Assistant / Mobile Crisis Mores Team / Fulltime

RHA Health Services, LLC • Asheville, NC

2d

About The Position

The Administrative Assistant supports the Mores Team Lead with setting up and maintaining medical and personnel records for a single business location. The role provides clerical assistance, including satisfaction survey calls, data entry, and medical record retention. It also involves greeting the public, resolving problem situations, gathering and sharing program information, answering routine inquiries independently, following effective office practices and procedures, and providing clerical support to program staff using office equipment. This individual contributor works under a supervisor’s direction and explanation.

The position has no supervisory responsibilities. It supports department heads in maintaining systems for service user or employee information and performs general office and building-support duties. Other duties may be assigned.

Requirements

• High school diploma or GED.
• Advanced-level proficiency with computers and Microsoft Office, including Excel, PowerPoint, and Outlook, as well as office equipment.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to regularly lift and carry up to 15 pounds and occasionally pull at least 10 pounds.
• Ability to squat, kneel, crawl, crouch, climb, and stoop as part of regular job duties.
• Ability to use hands and fingers to handle or operate objects, tools, or controls.
• Ability to stand and walk for extended periods.
• Ability to demonstrate proficiency in CPR from floor level, including working on hands and knees, bending, standing, and lifting.
• Close, distance, and peripheral vision; ability to talk and hear. The talk-and-hear requirement does not apply to Deaf and Hard of Hearing Programs.
• For Deaf and Hard of Hearing Programs only, fluency in American Sign Language (ASL).

Responsibilities

• Coordinate with department heads to establish and monitor systems that provide service user or employee information.
• Order and maintain office supplies and provide general building maintenance.
• Operate and maintain office equipment as needed.
• Perform general office duties, including typing documents, forms, and spreadsheets; distributing mail; answering office phones; and greeting visitors.
• Review work logs to determine where additional clerical support is needed.
• Provide training and technical support to staff.
• Review, approve, and enter timesheets and expense report submissions.
• Conduct satisfaction survey calls, enter data, and retain medical records.
• Answer routine inquiries, gather and provide program information, and resolve problem situations.
• Perform other clerical duties and other duties as assigned.

Benefits

• Payactiv early access to earned wages before payday.
• Employee perks and discount program.
• Paid time off for full-time employees.
• Health insurance for full-time employees.
• 401(k) retirement savings program.
• Physical, emotional, and financial wellbeing programs.
• Chronic disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED