Administrative Assistant / Mobile Crisis Mores Team / Fulltime

RHA Health Services • Asheville, NC

1d

About The Position

The Administrative Assistant supports the Mobile Crisis Mores Team Lead with setting up and maintaining medical and personnel records for a single business location. The role provides clerical support, including satisfaction survey calls, data entry, and medical record retention. The Administrative Assistant greets the public, addresses problem situations, gathers and shares program information, answers routine inquiries, and follows effective office practices and procedures. This individual contributor works with direction and explanation from a supervisor and supports program staff in using office equipment.

Requirements

• High school diploma or GED.
• Advanced-level proficiency with computers and Microsoft Office, including Excel and PowerPoint, as well as Outlook and office equipment.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to regularly lift and carry up to 15 pounds and occasionally pull at least 10 pounds.
• Ability to squat, kneel, crawl, crouch, climb, and stoop as part of regular duties.
• Ability to use hands and fingers to handle or operate objects, tools, or controls.
• Ability to stand and walk for extended periods.
• Ability to demonstrate CPR proficiency from floor level, including working on hands and knees, bending, standing, and lifting.
• Close, distance, and peripheral vision, and ability to talk and hear.
• For Deaf and Hard of Hearing programs only, fluency in American Sign Language (ASL) is required; the requirement to talk and hear does not apply.

Responsibilities

• Coordinate with department heads to establish and monitor systems for service user or employee information.
• Provide general building maintenance, including ordering and maintaining office supplies and operating and maintaining office equipment as needed.
• Perform general office duties, including typing documents, forms, and spreadsheets; distributing mail; answering office phones; and greeting visitors.
• Review work logs to determine where additional clerical support is needed.
• Provide training and technical support to staff.
• Review, approve, and enter time sheets and expense report submissions.
• Conduct satisfaction survey calls, enter data, and retain medical records.
• Answer routine inquiries, provide program information, and resolve problem situations.
• Perform other clerical duties and assigned duties.

Benefits

• Payactiv early access to earned wages before payday.
• Employee perks and discount program.
• Paid time off for full-time employees.
• Health insurance and other insurance benefits for full-time employees.
• 401(k) retirement savings program.
• Physical, emotional, and financial wellbeing programs.
• Chronic disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED