Administrative Assistant

Forest Lawn Cemetery & Mausoleum • Houston, TX

4d

About The Position

The Administrative Assistant is the primary administrative role at most of Park Lawn’s individual business locations. This position performs a variety of administrative and accounting-related tasks to help ensure the business runs smoothly and the expectations of client families and their guests are exceeded. The role works in an indoor office setting and may require up to 10 percent out-of-area and overnight travel; travel is primarily local and during the business day.

The position has no direct supervisory responsibilities. Overtime is sometimes necessary or required. Duties and responsibilities may change at any time with or without notice.

Requirements

• High school diploma or an equivalent combination of education and experience preferred.
• At least two years of administrative or general accounting experience, or demonstrated knowledge, skills, and abilities to perform all job tasks.
• Valid state-issued driver’s license in good standing and an acceptable driving record.
• Ability to read, write, and speak English fluently.
• High degree of overall computer proficiency, including local and virtual data management tools such as the Internet, Dropbox, and Microsoft file management structure.
• High proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Proficiency with multi-line phone systems and general office equipment.
• Effective, professional communication skills, particularly verbal communication and the ability to respond to and resolve issues professionally.
• Ability to empathize with client families and guests and demonstrate tact and patience in emotionally charged situations.
• Ability to maintain a positive attitude and working environment through organization, willingness to learn, and communication.
• Ability to handle multiple projects simultaneously, prioritize tasks, and exercise good judgment.
• Attention to detail and follow-through.

Nice To Haves

• Bilingual ability is a plus.

Responsibilities

• Answer incoming telephone calls, provide information, route calls to the appropriate person, and place outgoing calls for the business.
• Greet and escort visitors and their guests.
• Perform accounts payable and receivable, inventory, and account reconciliation tasks.
• Update the timekeeping system when employees submit missed-punch logs.
• Prepare daily deposit reports and reconciliations.
• Process and code business invoices for payment; research invoices and resolve issues or discrepancies.
• Receive and record payments from client families.
• Schedule business appointments and compose and type correspondence as needed.
• Compile and report statistical data as required by the business.
• Enter data into the operating system accurately, completely, and on time.
• Assist client families with necessary paperwork and appointment scheduling.
• Scan, copy, and print documents as needed.
• Update and maintain business files and related systems.
• Serve as the business timekeeper and maintain local employee files.
• Coordinate and maintain office supplies and equipment.
• Provide backup for other administrative functions as needed.
• Complete assigned responsibilities and tasks without additional assistance, excessive supervision, or extended scheduling.
• Complete special projects and other assigned duties.

Benefits

• Financial assistance programs supporting education and development in industry-related subjects.
• Health and welfare plans and savings account options.
• 401(k) and Roth retirement plan options for full-time and part-time employees, with a company match.
• Vacation, personal days, and sick days based on role.
• Employee discounts on services, merchandise, and property.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED