Finance/Accounting Administrative Assistant

eCard Systems•Brentwood, TN

1d•Onsite

About The Position

eCard Systems is seeking an organized and positive Administrative Assistant to provide support to its Accounting department. This role requires excellent communication and organization skills, the ability to handle confidential financial information, and proficiency in Excel. The position is located in Brentwood, TN, and is a fully onsite role requiring 40 hours a week, Monday-Friday, with office hours from 8 am to 5 pm. The wage offered is $21-22 per hour, depending on experience.

Requirements

Previous office experience
Hands-on experience with spreadsheets
Data entry experience
Confidence in working with large Microsoft Excel and CSV files; formulas, custom sorting, conditional formatting and more.
Dependability and Teamwork
Problem-solving
Excellent time management and organization
Confidentiality
Excellent verbal and written communication skills
Customer service
Integrity
Willingness to learn
Attention to detail
Strong numeracy and analytical skills.

Nice To Haves

NetSuite experience

Responsibilities

Performs basic office tasks, such as filing, scanning, shredding documents, processing the mail, and answering phones.
Handle phone calls, voicemails, and emails related to billing inquiries, payment issues, and account updates.
Identify and manage duplicate customer accounts, ensure accurate records, and update financial data as needed.
Prepare, send, and track DocuSign documents for new customer agreements.
Process customer payments, update billing information, and send requested invoices.
Contact customers regarding updating expiring credit card or invalid payment information.