Administrative Assistant

Texas Health & Human Services Commission • Texas City, TX

1d • $2,694 - $3,405 • Onsite

About The Position

The Administrative Assistant provides administrative support to the unit supervisor and staff and routinely interacts with Texas Department of Family and Protective Services employees and the general public. The position is based in Texas City, Texas, is not eligible for telework, and may require travel up to 25%. It supports the Child Protective Services Family-Based Safety Services unit through data entry, communication, records management, document preparation, timekeeping, and other office operations.

Administrative Assistants may also assist DFPS caseworkers with supervision of children without placement, primarily children ages 10 to 17. This may involve monitoring children at an office or community location and helping ensure their safety and needs for food, hygiene, education, and recreational activities are met. Such assignments may require work outside the normal schedule, for which overtime compensation may be earned.

Requirements

• High school graduation or equivalent.
• One year of full-time administrative support, general office, clerical, secretarial, or Texas Department of Family and Protective Services experience.
• Knowledge of computers.
• Skill in using Microsoft Works or a Windows environment.
• Skill in working in an office that supports several staff members.
• Ability to effectively handle multiple assignments in a dynamic environment.

Responsibilities

• Enter data into IMPACT and other electronic programs and systems.
• Answer and screen telephone inquiries, take and route messages, and record intake information for referral to caseworkers.
• Prepare and maintain statistical reports, leave and personnel records, case control systems, case records, and related unit files.
• Serve as the unit timekeeper and process purchase orders as directed.
• Type correspondence, forms, narratives, travel vouchers, meeting notes, performance evaluations, and other documents, and file related materials.
• Provide program and agency information and make referrals to community resources.
• Greet visitors, respond to general questions, and direct callers to the appropriate location.
• Perform other duties as assigned to maintain unit operations.
• Promote and demonstrate respect for cultural diversity among coworkers and work-related contacts.
• Attend work regularly in accordance with agency leave policy.
• When needed, assist DFPS caseworkers in monitoring children without placement and helping ensure their safety and needs are met during office or community stays.

Benefits

• Employer-paid health insurance for the employee and partial coverage for eligible family members.
• Retirement plans with lifetime monthly payments after five years of state service, with 401(k) and 457 savings plan options.
• Paid vacation, holidays, and sick leave.
• Optional dental, vision, and life insurance.
• Flexible spending accounts for health and dependent care.
• Employee discounts on gym memberships, electronics, and entertainment.
• Potential eligibility for Public Service Loan Forgiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED