About The Position

Venesco LLC is seeking an Administrative Assistant to support the Drug Enforcement Administration’s Help Desk / Travel Analyst function. The role supports the Travel Payments Unit and Travel Services Unit by processing Permanent Change of Station (PCS) and Temporary Duty (TDY) travel vouchers and providing direct end-user support for DEA travel management systems, including E2 and mLINQS. The position also provides training on travel policies, procedures, and the E2/MLINQS systems.

Requirements

  • Two years of experience.
  • Excellent written and verbal communication skills.
  • Efficient data-entry experience.
  • Ability to prepare and deliver reports and other documents in support of projects.

Responsibilities

  • Support travelers, approving officials, and system administrators with E2 Travel issues, including new-user setup, profile assistance, trip assistance, routing pool and hierarchy changes, trip and voucher monitoring, and troubleshooting UFMS-related errors.
  • Assist with hands-on E2 training for users.
  • Help ensure compliance with DEA’s Lowest Available Airfare policy, including helping offices obtain the correct documentation for vouchers.
  • Review requests for individual and annual Fly America Act waivers.
  • Provide and set maximum reimbursement costs for Rest and Recuperation (R&R) airfare.
  • Draft correspondence to DEA employees regarding E2, including policy memorandums, broadcast email updates, and other related correspondence.
  • Support processing of PCS and TDY travel vouchers and provide end-user support for DEA travel management systems.
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