ADMINISTRATIVE ASSISTANT - SALES

Century Fasteners Corporation•Lawrenceville, GA
•$0 - $20

About The Position

Century Fasteners Corporation is seeking an Administrative Assistant to support its sales and customer service operations. The role supports customer service duties, coordinates customer and vendor order changes with Account Managers, maintains customer portals, and assists with quarterly program reviews. It also handles customer quotes, sales order entry, open-order and shortage reporting, kit management, program billing, contract pricing updates and contract reviews. The Administrative Assistant prepares and follows up on vendor requests for quotes, records vendor responses and feedback, and maintains the Quote Application file. The role expedites open vendor purchase orders and customer orders as directed by the Account Manager, supports open-order reporting, and answers incoming calls when an Account Manager is unavailable. Other related duties may be assigned to meet the organization’s ongoing needs.

Requirements

  • Excellent oral and written communication skills.
  • Basic PC skills, including use of Outlook, Word, and Excel.
  • High school diploma or equivalent.

Responsibilities

  • Support various customer service duties.
  • Communicate customer and vendor order changes with the Account Manager.
  • Track deadlines and communicate with Account Managers.
  • Maintain customer portals.
  • Support quarterly program reviews.
  • Enter customer quotes into the CFC database.
  • Expedite open vendor purchase orders and record vendor feedback in expedite notes.
  • Manage kits.
  • Work on open orders and shortages in Excel weekly and send the information to customers.
  • Support the Account Manager with open-order reports.
  • Prepare the IPS operator shortage report.
  • Record customer feedback in sales order line notes.
  • Enter sales orders into the CFC database.
  • Prepare consolidated program invoices.
  • Update contract pricing for programs.
  • Review contracts.
  • Create vendor quote requests using the RFQ template, send them, follow up, record responses, and communicate the results.
  • Maintain the Quote Application file by ensuring vendor responses are recorded correctly.
  • Send RFQ requests to vendors as instructed by the Account Manager.
  • Expedite open vendor purchase orders as instructed by the Account Manager.
  • Expedite open customer orders as instructed by the Account Manager.
  • Answer incoming phone calls when the Account Manager is unavailable.
  • Perform other related duties as negotiated to meet the organization’s ongoing needs.
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