Administrative Assistant - Partial Hospitalization Program (PHP)

Diversified Treatment Alternative Centers•Armstrong Township, PA

1d•$18 - $24•Onsite

About The Position

Diversified Treatment Alternative Centers (DTAC) is seeking an organized, detail-oriented Administrative Assistant to support its Partial Hospitalization Program (PHP) in Williamsport, Pennsylvania. This role supports daily program operations by coordinating schedules, appointments, records, communications, documentation, and administrative workflows. It helps keep appointments, treatment meetings, records, reports, supplies, visitor processes, facility tracking, and other administrative work organized so clinical staff can focus on providing care to children, adolescents, and families. The position does not provide clinical services or make clinical decisions. The position is full-time and in person, with a Monday–Friday schedule from 7:30 AM to 3:30 PM. Compensation is $18.00–$24.00 per hour. DTAC describes a collaborative, supportive team environment and offers professional development opportunities. The organization is mission-driven and dedicated to helping children and adolescents achieve success.

Requirements

High School Diploma or GED.
Strong organizational, communication, and customer service skills.
Proficiency with Microsoft Office, Outlook, Teams, and general computer applications.
Ability to manage multiple tasks and deadlines in a fast-paced environment.
Ability to maintain confidentiality and professionalism.
Minimum age of 21 years.
Valid driver's license and reliable transportation.
Ability to obtain and maintain all required background checks and clearances.
Ability to work onsite in Williamsport, PA.
Ability to handle confidential information in accordance with HIPAA and organizational requirements.

Nice To Haves

Associate Degree or administrative coursework.
One or more years of administrative experience.
Experience in behavioral health, healthcare, medical office, child welfare, education, residential treatment, or human services settings.
Experience with Electronic Health Records (EHR/EMR) systems.
Experience scheduling appointments and managing calendars.

Responsibilities

Schedule and track medical, psychiatric, therapy, family, treatment team, and other approved appointments and meetings.
Confirm appointments, communicate schedule changes, and follow up on missed or canceled appointments to assist with rescheduling.
Coordinate transportation arrangements and supporting documentation.
Maintain tracking systems for recurring meetings, appointments, and important deadlines.
Request, collect, scan, upload, file, and organize records and documentation.
Maintain electronic and paper records, contact information, rosters, and administrative files.
Track outstanding signatures, assessments, authorizations, and required documents.
Prepare reports, correspondence, forms, meeting materials, and audit documentation.
Support admissions and discharge processes through documentation management and coordination.
Maintain office and program supply inventories and assist with approved purchasing and supply requests.
Support tracking logs, facility records, and operational documentation.
Greet visitors and assist with visitor management procedures.
Help prepare for audits, accreditation reviews, and licensing activities.
Communicate professionally with families, community providers, schools, managed care organizations, vendors, and other stakeholders.
Maintain confidentiality and protect sensitive information.
Route clinical, safety, medication, or treatment concerns to appropriate leadership.
Attend required training sessions and staff meetings.
Perform additional administrative duties as assigned.