Administrative Assistant

Team Builder Recruiting•Quarryville, PA

11d

About The Position

Cauler Containers is seeking an Administrative Assistant to help keep its office running smoothly while providing excellent customer service. The position is based in Quarryville, Pennsylvania, and combines customer-facing work with general administrative responsibilities. The Administrative Assistant serves as a welcoming first point of contact for customers and visitors, supports communication among customers, drivers, and office staff, and helps maintain organized and accurate office records. Full-time and part-time schedules are available.

Requirements

At least one year of customer service experience answering phones.
Comfort using Microsoft Office and Google applications.
Communicate clearly and respectfully, listen carefully, and provide a positive first impression to customers, coworkers, and drivers.
Follow through on responsibilities, work dependably, and stay productive without waiting for direction.
Manage paperwork, customer records, and competing daily priorities in an organized manner.
Handle customer payments and confidential information honestly, accurately, and with integrity.
Work collaboratively with coworkers and contribute to a supportive team culture.

Responsibilities

Answer incoming phone calls, assist customers, and direct calls to the appropriate team member.
Welcome customers and visitors and provide a positive first impression and outstanding customer service.
Set up new customer accounts by entering information accurately and maintaining current customer records.
Process customer payments by phone and in person while handling confidential information carefully.
Return customer calls and respond to questions in a timely and helpful manner.
Coordinate communication between customers, drivers, and office staff to support smooth daily operations.
Organize office files, scan documents, and complete general administrative tasks.
Assist with daily office responsibilities and help maintain an organized, welcoming environment.