Administrative Assistant (Houston County)

Georgia Department of Revenue•Warner Robins, GA

About The Position

The Administrative Assistant with Houston County Environmental Health provides clerical and administrative support for public health initiatives. The position is a primary point of contact for the public and supports customer inquiries, data entry, record maintenance, document preparation, billing, and Environmental Health Specialists. The role also assists with organizing service requests and administrative coordination during emergencies, including severe weather and boil water advisories. The position is with the Georgia Department of Public Health, whose mission includes protecting lives, promoting healthy lifestyles, preventing disease, injury, and disability, and preparing Georgia to respond to disasters. The posting describes a day shift and a schedule intended to support work-life balance. In identified emergencies, the employee may be required to assist with the department’s emergency responsibilities.

Requirements

High school diploma or GED.
Two years of job-related experience.

Nice To Haves

Proficiency in the core applications of Microsoft Office Suite.
Advanced knowledge of Excel.
Experience using the Digital Health Department (DHD) platform.

Responsibilities

Serve as the primary point of contact for Environmental Health customers in person, by phone, and through electronic communications.
Explain application requirements, fees, inspection scheduling, administrative procedures, and available services.
Collect payments for permits, applications, inspections, and other authorized Environmental Health services; issue receipts, record transactions, and maintain accurate financial documentation.
Receive and document public complaints regarding potential Environmental Health concerns, and route them to the appropriate specialist or supervisor.
Research property information using GIS maps, parcel searches, tax records, and other authorized databases.
Locate and verify historical permits, septic system records, inspection reports, and property documents.
Receive permit applications and check for required forms, signatures, payments, and supporting documents.
Enter application information into electronic systems and maintain organized permit files.
Maintain records in databases, shared drives, electronic permitting systems, and paper files; scan, index, retrieve, and file documents according to records management procedures.
Provide clerical and administrative support to Environmental Health Specialists conducting inspections and investigations.
Prepare inspection packets, property histories, maps, permit records, and other requested documentation.
Communicate professionally with customers, contractors, County departments, State agencies, and other partners.
Refer technical questions, disputes, and complex concerns to the appropriate specialist or supervisor.
Assist with administrative coordination during severe weather, boil water advisories, and public health emergencies.
Help organize incoming calls, complaints, and service requests to support emergency response activities.
Perform additional duties as assigned; responsibilities and essential functions may change to meet organizational needs.

Benefits

Flexible schedule.
Training opportunities.
Health insurance.
Employee retirement plan (ERS GSEPS).
Deferred compensation.
13 paid holidays.
Vacation and sick leave.
Paid parental leave.
Dental insurance.
Vision insurance.
Long-term care insurance.
Life insurance.
For full-time salaried employees, a generous benefits package is offered; part-time employees are eligible for the Georgia Defined Contribution Plan and paid parental leave.