Administrative Assistant

KOORSEN FIRE & SECURITY•Fort Wayne, IN

About The Position

Koorsen is seeking an Administrative Assistant in the Fort Wayne, Indiana area to provide administrative and clerical support to branch personnel. The role includes answering and routing phone calls, entering data, providing customer service, scheduling technicians, interacting professionally with customers, vendors, and coworkers, and ordering equipment. The employee is expected to remain open to continual learning and to follow safety regulations, company policies, procedures, and core values, as well as perform other duties deemed appropriate by management. The position is scheduled Monday through Friday, 8:00 a.m. to 4:45 p.m. The stated pay range is $19 to $23 per hour, depending on experience. Hiring requirements include completing Form I-9 within three days of employment, employment eligibility verification through E-Verify, background checks, and a urinalysis test for evidence of substance abuse following an offer.

Requirements

  • At least 1 year of Administrative Assistant experience in the service industry.
  • High school diploma or GED equivalent.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Suite, including Outlook, Word, Excel, and PowerPoint.
  • Strong organizational, time management, and basic mathematical skills.
  • Proficiency using a computer and email.
  • Ability to effectively answer and route phone calls on a multi-line system.
  • Ability to use a 10-key pad to perform data entry efficiently, accurately, and promptly.
  • Must pass drug and background screenings.

Responsibilities

  • Provide administrative and clerical support to branch personnel.
  • Answer and route phone calls.
  • Perform data entry.
  • Provide customer service.
  • Schedule technicians.
  • Interact professionally with customers, vendors, and coworkers.
  • Remain open to continual learning.
  • Order equipment.
  • Understand and follow all safety regulations and practices.
  • Follow Koorsen policies, procedures, and core values.
  • Perform other duties deemed appropriate by management.

Benefits

  • Competitive pay
  • Comprehensive health package
  • Annual bonus program
  • Life insurance
  • Continuous learning opportunities
  • 401(k)
  • Paid holidays
  • Generous PTO
  • Tuition reimbursement
  • Career growth opportunities
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