Administrative Assistant

Hub International Insurance • Rockville, MD

3d • Onsite

About The Position

HUB International is hiring an Administrative Assistant to join its team in the Mid-Atlantic region. The position is based in the Rockville, Maryland office and floats between offices as needed, primarily supporting the Annapolis, Ellicott City, and Alexandria locations. The successful candidate provides customer service to staff and clients, administrative support to the team, and helps build stronger client relationships.

Requirements

• High school diploma or GED.
• At least 2 years of related office experience, or an equivalent combination of education and experience.
• Proficiency with Microsoft Office Suite, Outlook, and related computer applications.
• Professional appearance and demeanor.
• Demonstrated customer service skills.
• Ability to manage multiple tasks with competing priorities.
• Oral and written communication skills, including the ability to interact effectively with all levels of the organization.

Nice To Haves

• Associate degree and/or college degree.
• Bilingual ability in English and Spanish.

Responsibilities

• Answer the multi-line phone system, determine callers’ needs, and forward calls to the appropriate personnel or department in a friendly and professional manner.
• Provide callers with addresses, directions, and other information as required.
• Greet guests as they enter the office.
• Open and distribute incoming mail and packages; collect and prepare outgoing and overnight mail.
• Send, receive, and distribute faxes.
• Process checks and mail.
• Organize employee events.
• Assist with reports, numbers, and other assigned tasks.
• Provide administrative support to all departments, including printing, filing, photocopying, data entry, scanning, binding, collating, downloading company reports, mail distribution, and mail-outs.
• Order, receive, and maintain office supplies, ensuring supplies are available when needed.
• Create, update, and print Excel spreadsheets, Word documents, and PowerPoint presentations as assigned.
• Maintain calendars for Admin Services, conference rooms, conference calls, and web meetings.
• Attend and complete required training sessions or assignments.
• Establish and maintain effective professional working relationships with coworkers and all levels of management.
• Communicate courteously and professionally with coworkers, management, clients, and others.
• Comply with regulations, policies, work procedures, and instructions.
• Complete other responsibilities and projects assigned by the Manager.

Benefits

• Health, dental, vision, life, and disability insurance.
• Flexible spending accounts (FSA) and health savings accounts (HSA).
• 401(k) accounts and retirement savings matching.
• Paid time off, including vacation, sick, and personal days.
• Paid parental leave.
• Wellbeing program.
• Company-paid life and disability plans.
• Eligible bonuses, equity, and commissions for some positions.
• Structured training, licensing support, and ongoing development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED