Administrative Assistant (PT - 25 Hours) - Academic Center for Excellence

Community College System of New Hampshire•Concord, NH

About The Position

The Administrative Assistant performs administrative and clerical support for the Academic Center for Excellence (ACE), including Academic Advising, Accessibility Services, Financial Aid, and the Lynx CARE Center at NHTI – Concord’s Community College. The position reports to the Vice President of Student Success. The role greets and assists students, faculty, staff, and members of the public; provides routine office support; schedules appointments; tracks statistics and prepares reports; handles mail and meeting notes; and supports purchasing and payment requests. The assistant also helps coordinate organization and student flow across ACE and its affiliated services, maintains confidentiality, supports campus events, and provides proctored-testing and receptionist coverage as needed. Other related duties may be assigned.

Requirements

High school diploma or equivalent credential.
Two years of secretarial or office support experience.
Knowledge of modern office equipment and methods of operation.
Knowledge of business English, spelling, arithmetic, and office practices and procedures.
Ability to type correspondence, statistical material, and reports accurately and quickly, and to transcribe dictation.
Ability to maintain confidential information and fiscal or departmental records.
Ability to research records and prepare reports.
Ability to work independently.
Ability to assign, check, and review the work of other clerical employees.
Ability to establish and maintain effective professional working relationships with employees and the public.
Willingness to maintain an appearance appropriate to assigned duties and responsibilities, as determined by the college appointing authority.

Responsibilities

Greet and assist students, faculty, staff, and the public with matters related to ACE, Academic Advising, Accessibility Services, Financial Aid, and the Lynx CARE Center.
Provide administrative support, including copying, filing, typing, scanning, making appointments, maintaining office records, and answering phones.
Assist with tracking statistics and generating end-of-semester reports.
Receive, sort, and deliver mail, and take meeting notes as necessary.
Schedule student appointments with staff.
Use technology platforms and databases, including Navigate, Accommodate, Student Information System (SIS), Degree Works, Outlook, Banner, and Excel, to create and distribute reports as directed.
Assist with completing in-house requisitions and requests for payments for purchases and payments.
Assist with organization and student flow for ACE, Academic Advising, Accessibility Services, Financial Aid, and the Lynx CARE Center.
Maintain confidentiality regarding student, faculty, and staff visits and contacts.
Provide clerical support and attend NHTI activities, including orientations, open houses, academic ceremonies, and enrollment events.
Provide proctored-testing and campus receptionist coverage as needed.
Work collaboratively with other administrative staff.
Comply with college system, state, and federal rules and regulations.
Perform other duties as assigned.