Administrative Assistant - Crisis Center (26-149)

Kent County CMH Authority•Grand Rapids, MI
•Onsite

About The Position

Network180 is seeking an Administrative Assistant to provide administrative and staff support at its Behavioral Health Crisis Center. The role performs a variety of duties requiring a range of skills and knowledge of organizational policies and procedures. This is a full-time, non-exempt position scheduled Monday through Thursday, 7:00 a.m. to 5:00 p.m., and is performed in person at 260 Jefferson Ave SE, Suite 100, Grand Rapids, Michigan 49503. Compensation is $17.24 to $22.86; the final offer depends on factors including internal equity, skills, education, experience, and credentials. Network180 coordinates mental health and substance abuse treatment and developmental disability services for Kent County. The organization is an Equal Opportunity Employer and participates in E-Verify. It is a drug- and alcohol-free workplace, including a prohibition on recreational marijuana use. Successful completion of a drug screen is part of the background check process. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • High school diploma or equivalent.
  • At least two years of experience providing clerical or administrative support and/or customer service.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.
  • Demonstrated attention to detail.
  • Valid driver’s license and access to reliable transportation for job-related use.

Nice To Haves

  • Lived experience with mental illness, developmental disabilities, or substance use disorders is valued.
  • Ability to type 45 words per minute accurately and consistently.

Benefits

  • Four health insurance plans.
  • 100% employer-paid dental and vision insurance plans.
  • 13 paid holidays.
  • Generous paid time off.
  • Professional development.
  • Tuition reimbursement.
  • Professional license reimbursement.
  • Defined contribution retirement plan.
  • Employee Assistance Program.
  • Life and voluntary life insurance options.
  • Short- and long-term disability.
  • Potential eligibility for loan forgiveness programs, based on position and department, including NHSC, STAR Loan Repayment, Behavioral Health Loan Repayment, and MI Kids Now Loan Repayment.
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