Administrative Assistant - Training

Suncoast Community Health Centers Inc.•Brandon, FL

About The Position

The Administrative Assistant supports training staff by preparing training materials and completing tasks that help ensure training sessions are organized and information is current. The role serves as the first point of contact for internal and external inquiries, manages correspondence, phone calls, and calendars, and assists with departmental scanning and filing. It also prepares and maintains documents, reports, and presentations; maintains training records and reports in the Learning Management System to support timely staff compliance; and assists with orientation activities, including reviewing student and employee records for accuracy. The position undertakes projects assigned by the training supervisor, which may involve collaboration with other Suncoast Community Health Centers administrative staff. Additional duties may be assigned as needed. This is a non-exempt position. The role requires strong communication, customer service, organizational, time-management, analytical, and problem-solving skills, along with proficiency in Microsoft Office Suite or related software. The employee must be able to manage workflow and maintain quality standards when staffing levels may be below ideal, prioritize and delegate tasks when appropriate, and function in a fast-paced and sometimes stressful environment. Travel to various center locations may be required.

Requirements

  • High school diploma or equivalent required.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time-management skills and a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to use office equipment, including computers, copy machines, fax machines, telephones, and calculators.
  • Ability to effectively manage workflow and maintain high-quality standards when staffing levels may be below ideal, prioritizing tasks and collaborating with the team under pressure.
  • Ability to prioritize tasks and delegate them when appropriate.
  • Ability to function well in a fast-paced and sometimes stressful environment.
  • Proficiency with Microsoft Office Suite or related software.

Nice To Haves

  • At least two years of related experience preferred.

Responsibilities

  • Support training staff by preparing training materials and completing tasks to keep training sessions organized and information current.
  • Serve as the first point of contact for internal and external inquiries; manage correspondence, phone calls, and calendars.
  • Assist with departmental scanning and filing.
  • Prepare and maintain documents, reports, and presentations as needed.
  • Use and maintain training records and reports in the Learning Management System to ensure staff compliance requirements are met in a timely manner.
  • Assist with orientation activities, including reviewing student and employee records for accuracy.
  • Undertake projects assigned by the training supervisor, potentially collaborating with other Suncoast Community Health Centers administrative staff.
  • Perform additional duties and tasks as needed to support the centers.
  • Travel to various center locations as required.
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