Admistrative Assistant - Austin

Jeremiah Program•Austin, TX

About The Position

Jeremiah Program is a national organization working to disrupt the cycle of poverty for single mothers and their children. The Administrative Assistant supports the Austin campus by assisting the Executive Director, coordinating office activities and events, and sharing the organization’s impact through social media. The part-time role is approximately 70% administrative and campus support and 30% social media and digital engagement. It combines organization and dependable follow-through with writing and creative content work. The role provides executive and office coordination, supports collaboration and special projects, and helps plan campus and fundraising events. It also manages Jeremiah Program Austin’s Instagram and Facebook accounts and supports content and engagement for the Executive Director’s LinkedIn account. The position follows organizational brand, communications, confidentiality, and participant-consent requirements. Duties may evolve with or without prior notice. Compensation starts at $22.00 per hour, commensurate with relevant experience and qualifications and in alignment with internal equity. Supplemental benefits and paid time off are offered.

Requirements

Experience providing administrative or executive support, including calendar management, meeting preparation, event logistics, and coordination of competing priorities.
Strong organizational and logistical skills, including anticipating needs, tracking details and action items, coordinating schedules and materials, and meeting deadlines.
Accuracy and thoroughness in preparing communications, maintaining records, and coordinating meetings, events, and projects.
Hands-on experience managing organizational or professional social media accounts, particularly Instagram, Facebook, and LinkedIn, including content planning, publishing, audience engagement, and basic performance tracking.
Strong written and verbal communication skills, including drafting professional correspondence and creating engaging content for different audiences.
Experience using Canva, Meta Business Suite, or similar tools to create and schedule content, and ability to capture, organize, and edit basic photos and short videos.
Proficiency with Microsoft Office, Google Workspace, and administrative productivity tools.
Strong interpersonal skills and ability to coordinate effectively with staff, families, board members, volunteers, donors, and community partners from diverse backgrounds.
Initiative, responsiveness, and flexibility, including the ability to work independently, adapt to changing priorities, and collaborate across teams.
Sound judgment and discretion when representing the Executive Director and Jeremiah Program, handling confidential information, and sharing content involving families and participants.
Commitment to Jeremiah Program’s mission and values and to creating an inclusive, welcoming, and supportive environment.

Nice To Haves

Familiarity with event registration and survey platforms.
Experience with Raiser’s Edge or a similar constituent relationship management system.

Responsibilities

Manage the Executive Director’s calendar, including meetings, appointments, campus visits, and other engagements.
Prepare agendas, presentations, briefing documents, and meeting materials; coordinate logistics, document discussions, and follow up on action items.
Draft, edit, and distribute communications to staff, board members, committees, donors, community partners, and other constituents.
Partner with Development staff on communications, scheduling, and follow-up for the Executive Director’s donor portfolio.
Respond to and route calls, emails, and community inquiries; maintain accurate constituent information in Raiser’s Edge and other organizational databases.
Support administrative processes that keep the campus organized, professional, and welcoming; coordinate and supervise volunteers and interns as assigned.
Collaborate with Development, Family Services, Child Development Center, and Operations teams on campus priorities, and contribute ideas to improve communication, coordination, and service delivery.
Support special projects and assignments directed by the Executive Director, coordinating with the Operations Manager when needs fall outside the role’s scope or capacity.
Conduct research, synthesize information, and prepare materials or reports for campus initiatives, presentations, and decision-making.
Support planning, logistics, and communications for fundraising events, community conversations, and campus activities, including invitations, registration, surveys, and participant follow-up using tools such as Eventbrite and SurveyMonkey.
Document and share event outcomes, photographs, and highlights for internal communications and social media.
Manage Jeremiah Program Austin’s Instagram and Facebook accounts and support content and engagement for the Executive Director’s LinkedIn account.
Maintain a content calendar aligned with campus activities, organizational priorities, fundraising, and community engagement; create, edit, schedule, and publish social media content.
Capture and organize approved photos, videos, and other content from campus events, fundraising activities, and community gatherings.
Work with the Executive Director and Development staff to highlight the organization’s impact, participant achievements, partnerships, donor support, and community initiatives.
Draft LinkedIn posts about the Executive Director’s leadership activities and perspectives; identify engagement opportunities with community stakeholders and obtain approval before publishing designated external communications.
Monitor social media comments, messages, and mentions; respond to routine inquiries, elevate sensitive matters, and engage with partners and supporters.
Track reach, engagement, follower growth, and content performance, and provide periodic updates to the Executive Director.
Follow brand standards, communications policies, confidentiality requirements, and participant consent protocols; coordinate with national communications staff as needed.
Perform other duties as assigned; responsibilities and activities may evolve with or without prior notice.