Administrative Assistant

Tallahassee Memorial Healthcare • Tallahassee, FL

1d

About The Position

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system serving a 22-county region in North Florida and South Georgia. The system has more than 6,000 colleagues and includes a 772-bed acute care hospital, a psychiatric hospital, specialty care centers, six residency programs, and more than 50 affiliated physician practices. It is the region’s healthcare leader and provides advanced care, including trauma, stroke, neonatal intensive care, pediatric intensive care, cancer, heart and vascular, orthopedic, and surgical services.

The Administrative Assistant provides direct administrative and operational support to the Director of the Employee Assistance Program (EAP) and routine administrative and operational support to other department members. The position liaises with customers, accounts, contacts, vendors, community resources, and the EAP. As the first point of contact for EAP clients, the assistant proactively triages acuity levels and makes appropriate dispositions. The role also requires demonstrating understanding of diversity and TMH’s I CARE values—integrity, compassion, accountability, respect, and excellence—and contributing to a safe environment for colleagues, visitors, and patients. Other duties may be assigned.

Requirements

• High school diploma or equivalent.
• Three years of job-related experience.
• Knowledge of computer hardware and software.
• Good knowledge of grammar and punctuation.
• Excellent communication and interpersonal skills.
• Expertise in Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to communicate effectively verbally and in writing.
• Keyboarding speed of 50 correct words per minute.
• Well organized and detail oriented.

Nice To Haves

• Associate degree or bachelor's degree.
• Five or more years of relevant job-related experience in healthcare settings.

Responsibilities

• Provide direct administrative and operational support to the Director of the Employee Assistance Program (EAP).
• Provide routine administrative and operational support to other department members.
• Liaise between customers/accounts, contacts, vendors, community resources, and the EAP.
• Serve as the first point of contact for EAP clients; proactively triage acuity levels and make appropriate dispositions.
• Demonstrate understanding of diversity and the I CARE values: integrity, compassion, accountability, respect, and excellence.
• Contribute to a safe environment for colleagues, visitors, and patients.
• Perform other duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED