Administrative Assistant - Sales

Tom James Company•Deerfield Beach, FL

4d•Onsite

About The Position

At Tom James Company, an Assistant supports sales team members, store leaders, and key organizational leaders in fulfilling the company’s mission to be a global leader in the fashion industry. The Assistant is a valued member of the sales support team. This part-time position is based in the Deerfield Beach, Florida office and requires regular onsite attendance. The role is 10–15 hours per week and pays $20.00 per hour, based on qualifications. The Assistant provides administrative and client support for sales activities, including preparing for client visits, coordinating orders and deliveries, maintaining client files and sales materials, communicating with clients, and supporting the sales professional’s daily activities. The position also involves prospecting and digital marketing through social media, maintaining professional relationships with clients and other contacts, and identifying efficiencies in processes and communication.

Requirements

Confident and able to work independently.
Strong verbal, written, and listening communication skills.
Excellent organizational skills.
Outstanding time-management skills.
Professional customer-service skills.
Social-media savvy, especially with LinkedIn and Instagram.
Proficient with multiple forms of technology, including Microsoft Office and Google Docs, Sheets, and Forms.
Basic accounting skills, such as balancing accounts.
Able to be flexible and multitask.
Motivated to tackle challenges.
Enjoys working in a fast-paced team environment.
Able to bend and lift 30 pounds.
Valid driver’s license required, except in larger metropolitan areas.

Nice To Haves

Two years of office-related experience preferred.
Experience in a sales-oriented environment is a plus.

Responsibilities

Prepare for daily client visits.
Prepare clothing to be delivered.
Locate client information, including accounts receivable balances and sales sheets.
Update sales materials regarding fabrics and options.
Coordinate and maintain client orders and files.
Communicate with clients to set up appointments, provide order status, schedule deliveries, and send reminders.
Communicate regularly with the sales professional and other store team members.
Meet with the sales professional to set goals.
Manage the daily calendar.
Organize inventory.
Pursue efficiencies in processes and communication.
Pick up and deliver client items as needed.
Prospect for new clients using internet and social media applications.
Perform digital marketing using LinkedIn, Instagram, Facebook, Threads, and Twitter.
Enter referrals into the proprietary system.
Send introductory and promotional messages.
Create call lists and hot lists.
Provide exceptional customer service when contacting factories, the corporate office, clients, and outside vendors.
Maintain a professional image when interacting with corporate clients.