Administrative Assistant & Receptionist

Catholic Funeral & Cemetery Services•Milwaukee, WI

5d•$20 - $21•Onsite

About The Position

In this job, you will be the face and voice of Mt. Olivet Cemetery, often the very first person a family meets and the first sign to them that they've been received, not processed. A good first impression isn't just professionalism here - it's the beginning of genuine accompaniment. You will keep the office running as the steady center — coordinating office duties, calls, and details so that all team members are free to be fully present with families. This operations excellence creates the space for ministry to happen. You will build real knowledge of cemetery operations — not just to answer questions, but guide families with confidence through the Order of Christian Funerals and the choices in front of them, at a moment when they may not know what to ask.

Requirements

Experience in an office environment, performing administrative duties.
Experience receiving multiple inbound calls.
Experience having direct contact with the public.
Interest in working in a Catholic environment (all faiths and backgrounds welcome).
Great customer service and service recovery skills.
Empathy and compassion for people in need.
Ability to coordinate with internal departments.
Skills in completing work amidst interruptions and starting and stopping.
Computers, software, and technology aptitude.
Valid Driver’s License

Nice To Haves

Bilingual in Spanish

Responsibilities

Be the face and voice of Mt. Olivet Cemetery, providing a welcoming first impression to families.
Coordinate office duties, calls, and details to ensure smooth operations.
Build knowledge of cemetery operations to guide families through funeral arrangements and choices.
Answer questions and provide support to families during a difficult time.
Coordinate with internal departments.
Complete work amidst interruptions and manage tasks that require starting and stopping.