Administrative Assistant Reception

Aston Carter•Oakdale, CA

3d•$19 - $21•Onsite

About The Position

We are seeking a personable, customer-focused Receptionist to serve as the first point of contact for customers both by phone and in person. This role involves handling a high volume of incoming calls, processing customer payments over the phone and at the front counter, and supporting basic office administration tasks such as filing and record organization.

Requirements

5+ years of receptionist/front office experience (customer-facing).
Prior cashiering/payment processing experience (phone and/or in-person transactions).
Strong customer service skills: professional communication, patience, and ability to stay calm under pressure.
Solid computer skills and comfort using standard office systems (email, scheduling, spreadsheets, basic data entry).
Strong attention to detail and ability to manage multiple tasks in a fast-paced setting.

Nice To Haves

Bilingual (English/Spanish) is preferred, but not required.
Experience in a customer service environment with high call volume.

Responsibilities

Answer and route a high volume of incoming calls, providing friendly, professional customer service.
Take and process payments over the phone and in person at the counter; provide receipts and ensure accurate documentation.
Maintain accurate customer records and support office organization through filing and document management (paper and/or electronic).
Assist customers with general questions, directing inquiries to the appropriate team members as needed.
Support day-to-day front office needs including scanning, copying, data entry, and general administrative tasks.