Reception/Administrative Assistant (Part-time)

Pecheles Toyota/Ford•Washington Park, NC

7d•Onsite

About The Position

We're looking for a Part-Time Receptionist/Administrative Assistant who is friendly, organized, and customer-focused. As the first point of contact for our dealership, you'll play an important role in creating a welcoming experience for our customers while supporting our team with administrative tasks. The Part-Time Receptionist/Administrative Assistant is the first point of contact for our dealership, responsible for answering and directing incoming calls, greeting customers, and providing exceptional customer service. This role also includes administrative duties, basic accounting tasks, and routine accounting functions, requiring strong organizational skills and attention to detail. This position averages approximately 30 hours per week, typically Monday through Friday from 12:00 PM to 6:00 PM. The ideal candidate will have the flexibility to pick up additional shifts as needed, including occasional morning coverage, as well as providing vacation and sick leave coverage for our Greenville location when needed. Since opening our doors in 1965, the Pecheles family has been committed to providing quality vehicles and exceptional customer service. We believe happy employees create happy customers, which is why we value hard work, dedication, and a positive attitude. Every team member plays a vital role in our success, and we're committed to continuing the award-winning service and value our community has trusted for generations.

Requirements

Ability to communicate customers’ interests’ needs and requests to management and personnel
Available to work PM shifts as needed
Professional personal appearance
Clean driving record
Must be willing to submit to a pre-employment background check and drug screen

Nice To Haves

Experience with Microsoft Office suite is a plus

Responsibilities

Open and close the reception area each day.
Balance the cash drawer and prepare deposits accurately.
Organize and reconcile parts and service transactions.
Record and track transactions with accuracy and professionalism.
Process payments, make change accurately, and issue customer receipts as needed.
Maintain a high level of organization and attention to detail.
Answer and direct incoming calls to the appropriate department promptly.
Greet customers in person and over the phone with a friendly, professional attitude.
Handle customer concerns courteously and refer issues to the appropriate team member for resolution.
Operate a multi-line switchboard telephone system.
Utilize Microsoft Office applications, including Word and Excel.
Communicate professionally while minimizing caller’s wait times.
Assist managers with a variety of administrative and clerical tasks.
Learn dealership departments and internal procedures to efficiently assist customers and visitors.