Administrative Assistant, Intermediate (Internal HSPH applicants only)

Hennepin County•Hennepin County, MN

6d•Hybrid

About The Position

The Prevention Services Area of Children and Family Services (CFS) in Human Services Public Health (HSPH) is seeking an Intermediate Administrative Assistant to support a devoted team of professional social workers that provide short-term case management with voluntary clients. The person in this position will need to be highly organized, have the ability to work independently, and able to manage a high volume of daily tasks. This is a full-time, benefit-earning position. New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire. This position is internally classified as an Administrative Assistant, Intermediate. This position may have access to systems or other documentation that contains HIPAA data. Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a criminal background check.

Requirements

One of the following: Bachelor's degree or higher in public administration, business administration, or other field appropriate to the position and two years or more of experience in general administrative work relating to the management of departmental/organizational operations or in a specialty area appropriate to the position.
Six or more years of experience in general administrative work relating to the management of departmental/organizational operations or in a specialty area appropriate to the position.
Access to reliable transportation to attend meetings throughout Hennepin County.
Must be a current regular or probationary employee of Human Services Public Health to apply for this position.

Nice To Haves

Experience: Working with children and family services, child protection, and/or prevention services and programs.
Using Microsoft Office including Excel and PowerPoint.
Using SharePoint.
Working with children and families from diverse cultural backgrounds.
Familiarity with county-based services and community-based programs.
Strong organizational skills and the ability to effectively manage multiple competing priorities in a timely manner.
Effective communication skills, both verbally and in writing, including phone skills to obtain accurate data from reports and writing skills to record the information clearly and concisely.
Advanced skill in a variety of computer applications including SSIS, ECF, MGA, and/or comparable programs.

Responsibilities

Review all donation requests submitted by staff to determine eligibility and correspond with volunteers providing donations to active families in CFS.
Monitor incoming calls, provide information, and share resources with residents and their providers interested in prevention-based services.
Monitor all incoming referrals, conduct research, and correspond with referents about eligibility for prevention services.
Track, upload, and assign incoming referrals submitted by Child Protection Social Workers, police, hospitals, schools, and other county and community-based providers and residents.
Notify tribes to emphasize the importance of maintaining Native children’s connections with their tribal communities when families identify Native American heritage and/or tribal affiliation while participating in Prevention Services.
Maintain catalogue of current county services and community resources available to residents.