Administrative Assistant III - Private Bank

Bank of America•Chicago, IL

10d•Onsite

About The Position

At Bank of America, the Administrative Assistant III provides diverse and confidential administrative support, including extensive calendar management. The role supports management with administrative tasks, coordinates travel arrangements, processes expenses, gathers and reports information for executives, and responds to incoming mail. The position may also assist with organizing in-person meetings and off-sites and managing different or conflicting objectives, projects, or activities in a responsive and personable manner. The role requires regular communication with executives, line management, internal and external clients, and potentially outside groups. It may involve high-level client contact and exposure to sensitive information requiring tact, diplomacy, and judgment. Bank of America describes its work culture as inclusive and caring, and states that it is committed to an in-office culture supporting collaboration, engagement, and career development, with flexibility based on role responsibilities and business needs.

Requirements

At least 3 years of professional client-focused or relevant administrative experience; high-net-worth experience is preferred.
Exceptional verbal and written communication skills and the ability to build relationships and communicate effectively with internal teams and executive-level management.
Strong analytical and organizational skills, including the ability to prioritize appropriately while maintaining client service and attention to detail.
Ability to use considerable tact, diplomacy, and judgment with confidential information.
Proficiency in Outlook, Word, Excel, PowerPoint, OneNote, WebEx, and SharePoint.

Nice To Haves

Experience in the high-net-worth space.

Responsibilities

Communicate with executives and line management to gather and convey relevant information.
Answer a manager's phone line, document accurate messages, and handle calls with appropriate judgment.
Proactively manage the calendars of multiple executives and professionally resolve conflicts.
Arrange and handle details related to travel, expense reports, meetings, and appointments.
Prepare meeting minutes, related documents, and presentation materials.
Prepare correspondence, reports, and forms for leaders; interact with internal and/or external clients to answer questions, research issues, and resolve problems.
May act as a liaison to outside groups coordinating events where an executive is a corporate chair, director, or committee member.
May assist with organizing in-person meetings and off-sites.