Temporary Administrative Assistant II

National University•Remote, California, CA

22h•Remote

About The Position

With limited supervision, the Administrative Assistant II provides administrative and staff support to faculty, administrators, and students within the Sanford College of Education (SCOE). The position requires knowledge of organizational policies and procedures and supports academic and administrative operations across the department. As a first point of contact, the assistant helps visitors and responds to inquiries, resolves administrative issues, and prepares, edits, and proofreads correspondence, reports, and other documents. The role supports SCOE faculty statewide through meeting coordination, calendar management, document preparation, data gathering, file maintenance, and distribution-list management. It also reviews and processes a high volume of internal forms and requests, including grade appeals and changes, expense approvals and reimbursements, professional development requests, invoices, and check requisitions. The assistant coordinates academic requests and meeting logistics and monitors internal processes for compliance with legal, regulatory, and university policy requirements. This is a temporary, remote position based in the United States. No travel is required. The stated hourly compensation range is $25.00–$25.00. National University describes its total rewards package as including comprehensive well-being benefits for employees and their families; specific benefits are not listed in the posting.

Requirements

Three years of relevant experience supporting a department within a university setting, preferred, or an equivalent combination of education and experience.
Ability to participate actively as a team member and contribute to shared goals and organizational operations.
Ability to build effective relationships and gain alignment with peers, functional partners, and external partners.
Personal accountability, honesty, respect, and willingness to address limitations and seek resolutions.
Ability to develop new insights, question conventional approaches, encourage innovation, and identify creative solutions.
Ability to resolve problems using initiative and creativity, gather and analyze routine information, and apply predetermined procedures.
Critical-thinking and reasoning skills to determine appropriate courses of action and complete tasks or projects.
Intermediate computer skills, including Microsoft Word, Excel, PowerPoint, and Outlook.
Strong organizational skills and attention to detail, accuracy, and follow-through.
Ability to anticipate, prevent, and constructively resolve conflicts and disagreements.
Strong interpersonal skills and ability to communicate effectively orally and in writing with a broad range of people in a diverse community.
Ability to work independently and cooperatively with diverse teams in a fast-paced environment with multiple deadlines and changing priorities.

Nice To Haves

Bachelor’s degree in a related field for the assigned department.
Working knowledge of office management principles and practices, systems, policies, and procedures, including supplies, equipment, services, ordering, and inventory control within a higher education environment.
Experience using SOAR (PeopleSoft) systems.

Responsibilities

Provide administrative support to SCOE faculty statewide, including meeting coordination, calendar management, document creation and coordination, gathering data for reports, copying and scanning, maintaining electronic and paper filing systems, and managing department distribution lists.
Support academic functions, assessment efforts, staffing issues, and program documents.
Serve as the department’s first point of contact and triage inquiries from internal staff and faculty, students, and external parties, providing information and assistance.
Review and audit travel and business reimbursement requests, professional development requests and reimbursements, invoices, and check requisitions; initiate corrective notifications, monitor compliance, and provide training.
Process statewide requests for independent studies, grade appeals, challenge exams, and exit exams in coordination with academic and learning centers, faculty, and students.
Monitor internal processes to help ensure legal, regulatory, and policy requirements are met.
Coordinate logistics for onsite, teleconference, and online meetings, and record meeting minutes as necessary.
Compose, edit, and proofread correspondence and reports; review, route, and audit high-volume internal forms, including grade appeals, grade changes, expense approvals, and reimbursements.
Assist and direct visitors, resolve administrative problems and inquiries, and prepare administrative documents.
Perform other duties as assigned.