ADMINISTRATIVE ASSISTANT II - 79000923

State of Florida • Tampa, FL

2d • Onsite

About The Position

The Administrative Assistant II is a Career Service position in the Tampa Office of the Florida Division of Alcoholic Beverages and Tobacco, Bureau of Law Enforcement. The role performs routine administrative duties and also supports law enforcement officers by processing criminal and administrative cases. The employee may digitally upload license applications received from the public. Because cases and license processing have statutory timelines, the position requires organizing and triaging assignments effectively.

The Division licenses the manufacture, distribution, sale, and service of alcoholic beverages and tobacco products in Florida; processes license applications; collects and audits taxes and fees; and enforces laws and regulations governing these industries. The Bureau of Law Enforcement is part of a division with approximately 325 personnel across its three bureaus.

The position requires two years of clerical, secretarial, or administrative experience and one year each of experience with Microsoft Word and Microsoft Excel. The incumbent must hold and maintain a valid Florida driver’s license and pass a Level 2 background screening. The hiring salary is $1,458.61 biweekly.

Requirements

• Two years of clerical, secretarial, or administrative experience.
• One year of experience working with Microsoft Word.
• One year of experience working with Microsoft Excel.
• Must possess and maintain a valid State of Florida Driver’s License, or obtain one by the date of appointment if selected.
• Must pass a law enforcement Level 2 background screening.
• Knowledge of administrative principles and practices, office procedures and practices, data collection methods, and effective communication techniques.
• Ability to collect, evaluate, and analyze data relating to administrative functions such as accounting, personnel, purchasing, or report writing.
• Ability to prepare correspondence and administrative reports; understand and apply applicable rules, regulations, policies, and procedures; use problem-solving techniques; work independently; plan, organize, and coordinate work assignments; communicate effectively; and establish and maintain effective working relationships.

Nice To Haves

• Experience working in a law enforcement agency or confidential environment.
• An associate degree or higher.
• Bilingual ability.

Responsibilities

• Conduct daily administrative functions, including copying, faxing, organizing, and maintaining records.
• Use independent judgment to plan administrative priorities.
• Prepare reports and correspondence using Microsoft Word and Excel.
• Process and distribute mail.
• Receive and assist members of the public in person, by telephone, and by email; respond to questions and receive fee payments.
• Record license complaints accurately, track cases, and prepare them for timely and proper disposition.
• Process criminal and administrative cases in coordination with law enforcement officers.
• Digitally upload license applications received from the public as needed.

Benefits

• State of Florida retirement package, with a required 3% employee contribution.
• Nine annual paid holidays and one personal holiday.
• Ability to earn up to 104 hours of paid annual leave annually as a new State employee.
• Ability to earn up to 104 hours of paid sick leave annually.
• Health insurance coverage, including individual and family coverage, for eligible employees.
• A $25,000 life insurance policy for eligible employees.
• Additional supplemental insurance policies, including dental, vision, hospital supplement, and cancer coverage.
• Tax-deferred medical and childcare reimbursement accounts.
• Tuition waiver program for attendance at an approved State of Florida college or university.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed