Administrative Assistant II, Department of Accounting

Towson University • Towson, MD

4d

About The Position

The Administrative Assistant II manages the daily flow of communication with internal and external stakeholders, including handling phone and electronic communications to initiate operational activities, respond to inquiries, and direct inquiries to the department chair or appropriate faculty, college, or university personnel. The role manages departmental paperwork and records, including student and faculty records and operating budgets, and organizes physical filing, record-keeping, and electronic data management to improve efficiency.

The position prepares and presents operating reports covering student academic progress and departmental course scheduling, and supports departmental publications, catalog copy, the departmental website, social media, and other electronic communications. It manages departmental supply inventory, processes purchases of consumable items, and procures larger assets such as office furnishings and equipment.

Serving as a primary point of contact for people seeking access to the department chair, the Administrative Assistant II represents the department professionally and maintains a comprehensive understanding of its mission, vision, goals, policies, and procedures. The role also serves as liaison and event planner for Accounting Advisory Board activities, recruits and supervises student employees, and performs other occasional duties as required or assigned by the department chair. The schedule includes occasional evenings. Telework may be available up to two days per week after 90 days of service in good standing.

Requirements

• High school diploma or GED.
• Three years of experience providing administrative support.
• General knowledge of and skill in applying generally accepted office practices and procedures.
• Ability to communicate effectively orally and in writing, and to proofread and edit written documents.
• Skill with computer software such as word processing, spreadsheets, databases, presentation programs, internet, email, and calendaring software.
• Ability to understand and follow oral and written instructions.
• Ability to interact effectively and courteously with internal and external parties.
• Ability to plan, organize, prioritize, and execute multiple and continuing assignments with general instructions.
• Related experience and formal education that provide the required knowledge, skills, and abilities may substitute for education or experience year for year; 30 college credits are equivalent to one year of experience.

Nice To Haves

• Associate’s degree or coursework toward a college-level degree.
• Proficiency in PeopleSoft.
• Experience managing social media platforms such as Instagram or Facebook.
• Experience in an academic institutional environment.

Responsibilities

• Manage daily phone and electronic communications with internal and external stakeholders, including initiating operational activities, responding to inquiries, and directing inquiries to appropriate personnel.
• Manage departmental paperwork, student and faculty records, budgets, and other records; organize physical filing and electronic data management.
• Prepare and present operating reports on student academic progress and course scheduling, and support departmental publications and catalog copy.
• Maintain the departmental website, social media, and other electronic communications.
• Manage departmental supplies, purchase consumable items, and procure larger physical assets such as office furnishings and equipment.
• Serve as the primary point of contact for people seeking access to the department chair and represent the department professionally.
• Serve as liaison and event planner for Accounting Advisory Board activities.
• Recruit and supervise student employees.
• Perform other occasional duties as required or assigned by the department chair.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED