Administrative Assistant II
Freedom Dental Health•Newark, DE
•$21 - $28•Onsite
About The Position
Freedom Dental Health is seeking an Administrative Assistant II for their Bear-Glasgow Dental practice. This role is ideal for an experienced dental administrative professional looking for growth opportunities and career support in an engaging environment. The company emphasizes creating a "WOW" experience for patients and teammates, built on empathy, trust, and excellence.
Requirements
- 3+ years in a Dental administrative role.
- Expertise in dental insurance.
- Established phone etiquette.
Nice To Haves
- Bilingual- Spanish and English preferred.
- Denticon experience preferred.
Responsibilities
- Processing patient intake and check out.
- Assisting patients in person, over the phone, via email, etc.
- Processing insurance breakdowns for treatment.
- Liaison between doctors, assistants, and patients.
- Coordinate comprehensive treatment plans, ensuring families understand the importance of their overall health.
- Manage patient flow, from scheduling and intake to follow-up care, with a focus on making the process as seamless and supportive as possible for families.
- Verify insurance coverage and help families navigate financial options, including treatment-related payments and financing.
- Work closely with clinical teams to manage daily schedules for both doctors and hygiene teams.
- Ensure that each child and their family feels welcome, cared for, and informed, reflecting the core values of our practice.
Benefits
- Health, Vision, and Supplemental Insurance
- Dental care benefit.
- 401K with company match.
- Paid time off.
- Competitive pay.
- Continuing education and career growth support.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
