Administrative Assistant II

Tulane University • New Orleans, LA

7d

About The Position

The Department of Housing and Residence Life (HRL) at Tulane University provides housing, programming, and related services for approximately 5,000 students. The Administrative Assistant plays a critical role in the daily operation of the HRL office by supervising and developing the student Office Assistant team, overseeing front office operations, providing customer service to students, families, and other constituents, and supporting the administrative and operational needs of the department.

Requirements

• High school diploma or equivalent.
• Two years of administrative, customer service, office management, supervisory, or related experience.
• Strong customer service skills and the ability to maintain a positive attitude.
• Ability to work in a team environment.
• Strong oral and written communication skills.
• Strong organizational skills.
• Ability to maintain confidentiality in all work performed.
• Proficient computer experience and working knowledge of Microsoft 365 applications, including Outlook, Teams, Word, Excel, and PowerPoint.
• Ability to work independently and prioritize tasks to meet established deadlines.
• Ability to arrive on time and work some evenings and weekends.

Nice To Haves

• Bachelor’s degree.
• Experience in office management, administration, customer service, and/or supervision of student or part-time employees.

Responsibilities

• Supervise and develop the student Office Assistant team.
• Oversee front office operations.
• Provide customer service to students, families, and other constituents.
• Support the administrative and operational needs of the department.
• Maintain confidentiality in all work performed.
• Work independently and prioritize tasks to meet established deadlines.
• Arrive on time and work some evenings and weekends.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED