Administrative Assistant II

State of Oklahoma•Oklahoma City, OK

4d•Onsite

About The Position

The Administrative Assistant II provides administrative support to program areas and support functions, or to an administrator or official. The work may include administering an agency program, maintaining records, preparing correspondence, presentations, reports, and other materials, and performing administrative operational functions such as bookkeeping, accounting, human resources, purchasing, or contracts. At the full-performance level, the employee maintains positive working relationships, responds to internal and external customer inquiries in accordance with applicable policies and procedures, performs administrative and operational tasks, and may edit and audit reports for accuracy, correct errors, manage inventory, and participate in projects to improve agency service effectiveness and efficiency. This is an on-site position and is not eligible for remote work.

Requirements

Bachelor’s degree plus one year of technical clerical, administrative, secretarial, or general office work, or an equivalent combination of education and experience.
Knowledge of spelling, punctuation, and business English; business mathematics; modern office methods and procedures; establishing and maintaining records; and major policies and procedures governing assigned programs.
Ability to establish and maintain effective working relationships with internal and external partners, customers, and staff.
Ability to perform confidential work and maintain confidentiality.
Ability to interpret and respond to inquiries of varying complexity in writing or orally, in accordance with agency policy.

Responsibilities

Participate in projects as a team member or team leader.
Develop and implement special procedures.
Initiate correspondence requiring knowledge of agency or program procedures and policies.
Develop and maintain confidential or complex files.
Interpret and advise internal and external customers on departmental or program rules, regulations, and laws.
Administer, prepare, or oversee administrative operational functions, including invoices, claims payments, requisitions, purchase orders, bookkeeping, accounting, and other fiscal duties.
Represent the agency, supervising official, or program area at meetings, conferences, or civic organizations.
Coordinate activities with internal and external customers.
Establish educational and/or training programs.
Interview callers, arrange appointments, and perform other office tasks and duties.
Use technological and data processing equipment to provide information; review source documents; edit documents and reports; examine and verify documents for completeness and conformity; and resolve or refer discrepancies.
Train or mentor other staff.
Supervise subordinate administrative, clerical, or technical clerical staff.
Respond to customer inquiries, perform administrative and operational tasks, audit reports and correct errors, manage inventory, and contribute to projects that improve agency services.