Administrative Assistant II - F & B - Louisiana

Live! Casino & Hotel Louisiana•Bossier City, LA

7d•Onsite

About The Position

The Food & Beverage Administrative Assistant II plays a vital role in supporting the efficiency and organization of the department by providing comprehensive administrative assistance to the Vice President, Directors, and Executive Chef. Your ability to manage sensitive information, coordinate complex schedules, and maintain exceptional communication helps ensure smooth daily operations across all Food & Beverage outlets. Through strong organizational skills, attention to detail, and a commitment to professional service, you contribute to a well‑run office environment and help our leadership team deliver an exceptional experience for both guests and team members.

Requirements

Knowledge of Casino and/or Food Service operations.
Outstanding guest service skills in person and over the phone.
Ability to manage subordinate team members and interact and develop outstanding working relationships with members of the Casino departments / restaurant outlets and the Executive Team.
Must be able to use a 10-key adding machine, fax, scanner and be proficient with Microsoft Office and department specific programs.
Ability to analyze and interpret departmental needs and results
High School Diploma or General Education Degree required.
Three (3) to five (5) years of experience in Entertainment or Food Service industry.
Must have at least one (1) to two (2) years of supervisory experience.
Must be able to obtain and maintain the necessary license as mandated by the Maryland Lottery and Gaming Control Agency.

Responsibilities

Perform general clerical and administrative office duties, such as recording accurate meeting minutes, ordering supplies, generating reports, maintaining office cleanliness, and filing for department.
Providing real-time scheduling support by booking appointments and preventing conflicts for Vice President of F&B, Directors and Executive Chef.
Set up and coordination of meetings, presentations, reservations and interviews which may include room set up of audio-visual equipment, conference lines and ordering refreshments.
Heavy coordination with internal departments involving projects to include but not limited to; menus, signage, photoshoots, events, social media posts.
Provide warm and genuine service to our team members and guests, while delivering prompt communication and follow up.
Department communication.
Review master department schedule for supervisors and above.
Manage all occurrences for the beverage department, this includes but is not limited to communicating with the team member regarding their occurrence balance, updating their team member record, updating virtual roster, and entering PTO / SSL in Kronos.
May act as focal point for vendors, suppliers and community organizations seeking to and currently doing business with company.
Screening department phones lines and routing to appropriate personnel.
Submit and reconcile expense reports.
Assist with the responsibility of managing and efficient operation of executive office equipment to include but not limited to phones, copiers, smart phones, and personal computers.
Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies for the Food and Beverage Departments.
Maintain computer and manual filing systems.
Use discretion when handling all tasks.
Protects Operations by keeping information confidential.
Other duties as assigned.