Administrative Assistant, F & B

Pyramid Global Hospitality•Roanoke, WV

18h•Onsite

About The Position

Pyramid Global Hospitality is seeking a highly engaging, customer-focused individual to join their team as an F&B Administrative Assistant at Stonewall Resort. The successful candidate will be energetic, open to learning, and lead by example. This role involves supporting hotel/resort leaders and the Food and Beverage department with a variety of administrative duties. The position requires a professional and courteous demeanor when interacting with guests and team members, and a commitment to supporting the team both personally and professionally.

Requirements

Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Proficient in Microsoft Office Suite or related software.
Excellent organizational skills and attention to detail.
Basic understanding of clerical procedures and systems such as recordkeeping and filing.
Ability to work independently.
Must be both guest and team oriented.
Ensure a clean, safe and orderly work area.
Flexibility to work a varied schedule due to business levels and industry demand. These may include nights, weekends and holidays.
Ability to work in a busy atmosphere, meet deadlines, and maintain excellent customer service.
High School graduate or equivalent.
Excellent computer skills, prefer experience with MICROS and Microsoft programs.
Professional and polished customer service skills.
Strong organizational skills.

Nice To Haves

Experience with MICROS

Responsibilities

Provides ongoing administrative support to members of the Food and Beverage department.
Assists in all Food & Beverage departmental and interdepartmental communications.
Performs data entry with great attention to detail.
Attends meetings as required.
Attends Food and Beverage meetings and takes notes of all minutes and upcoming projects and events.
Assists in menu creation, typing, and editing including all food menus, wine lists, and beverage menus.
Prints Menu for all outlets and banquets.
Maintains the F&B Menu keeper.
Assists with monthly inventory.
Collects all Food and Beverage projects.
Creates and maintains a master Food and Beverage manager schedule.
Organizes all Guest Satisfaction Feedback and assists with tracking.
Maintains organization of staff support files.
Updates and checks Stonewall Resort website on a daily basis for accuracy of information.
Maintains office supplies to F & B needs.
Retrieves information as requested from records, email, minutes, and other related documents.
Responds to and resolves administrative inquiries and questions.
Performs F&B CEO Master copy maintenance and info sharing and accuracy.
Serves as F&B Finance liaison.
Maintains master file of F&B Software systems/ software Trainer and keeper of Checkbook.
Conducts and maintains the F&B inventory cost controller.
Maintains the F&B Recipes, inventories, & maintenance.
Maintains the record keeping for the Health Department.
Follows all safety procedures to ensure a safe working environment.
Maintains grooming standards as outlined in employee handbook and departmental training.
Practices the service communication skills- ensuring Four Diamond Service.
Performs all duties in a professional manner and in accordance with company policies.
Provides assistance to other job classifications as determined necessary by immediate supervisor.