FOH F&B - Breakfast - F&B Supervisor

Canadian Niagara Hotels Group•Niagara Falls, ON

1d•CA$20 - CA$25•Onsite

About The Position

The Marriott Fallsview Hotel & Spa is seeking a creative, results-driven Food & Beverage Outlets Supervisor with a passion for service excellence to help lead their Breakfast team. This role involves overseeing daily operations, ensuring high standards of service, and motivating the team to exceed customer expectations.

Requirements

Minimum 2 years of hospitality experience in a restaurant supervisory or managerial role
Strong attention to detail, professional presentation, and ability to anticipate and respond to guest needs
Excellent customer service and communication skills, demonstrating confidence, energy, and enthusiasm
Proven organizational, time-management, and multitasking abilities, with the capacity to work effectively under pressure
Flexible availability, including mornings, weekends, and holidays

Responsibilities

Assisting the Restaurant in hiring, training, scheduling and disciplining.
Leading and motivating the restaurant team to exceed our customer’s expectations.
Running the floor, this includes monitoring for seating availability.
Inspecting grooming and attire of staff, and rectify any deficiencies.
Coaching staff on a daily basis to ensure that customer needs are met.
Driving systems and standards of the concept through role modeling constantly and spot-checking procedures.
Completing scheduled monthly inventories and replenish stock and requisitioned supplies.
Completing opening and closing duties.
Conducting pre-shifts meeting to inform Associates of daily hotel activities.
Following up with the guests concerns regarding satisfaction.
Focusing on guest satisfaction and improvement during all departmental meetings.

Benefits

Health and Dental Benefits
Complimentary daily staff meal
Immediate access to the Friends and Family hotel discounts at any participating Marriott, Delta and Starwood brands hotels worldwide
Complimentary Staff parking
Complimentary bike storage facilities
Complimentary personal uniform dry cleaning
Complimentary Company sponsored events
Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
Career Growth & Development: Opportunities for professional growth and development through cross training in various roles across multiple business properties.
Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world renowned hotels, available only at properties operating under a brand name.
Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
Convenient Parking - Complimentary or reduced-rate parking, based on the specific location.
Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.