Administrative Assistant I

Laramie County Community College • Cheyenne, WY

11d

About The Position

The Administrative Assistant I, Residential Living & Learning, is a full-time, benefited role on the Student Life Team. The position is responsible for the clerical and administrative functions of LCCC’s Residence Life program and collaborates with offices and personnel across campus. The role works Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional evening and weekend availability required, particularly during semester openings and closings.

The position manages administrative processes involving room assignments, student contracts, accounts receivable, and meal plans; coordinates summer conference group management; supports Residential Living student staff with desk operations guidance; and helps share program information through social media and website development. Other tasks may be assigned based on institutional needs.

The position requires a high school diploma or equivalent and at least one year of customer service and clerical experience in a detailed, data-oriented work environment. An associate degree in Office Administration or a related field and experience with Colleague or similar higher education housing modules are preferred. Starting pay is $16.77–$20.55 per hour, depending on experience.

Requirements

• High school diploma or equivalent.
• At least one year of experience providing customer service and clerical assistance in a detailed, data-oriented work environment.
• Knowledge of administrative and office procedures, including word processing, managing files and records, designing forms, and workplace terminology.
• Knowledge of generally accepted accounting procedures and principles.
• Knowledge of computer operation and customer service principles and processes.
• Strong verbal and written communication skills, including the ability to convey complex information clearly.
• Proficiency with computer-based training software, Microsoft Office Suite, Microsoft Outlook, and other relevant software applications.
• Skills in active learning and listening, critical thinking, data entry, document editing, interpersonal communication, organization, records management, social perceptiveness, and troubleshooting.
• Ability to maintain attention to detail, communicate with diverse people, manage emotions, represent the organization professionally, maintain confidentiality, maintain accurate records, and shift between activities.
• Ability to lift and/or move up to 10 pounds.
• Ability to perform frequent movement around assigned work areas and campus facilities, and to manage prolonged sitting, standing, and computer use.
• Ability to work occasional evenings and weekends, particularly during semester openings and closings.
• Successful completion of a background check is required if selected.

Nice To Haves

• Associate degree in Office Administration or a related field.
• Experience with Colleague or similar higher education housing modules.
• Equivalent professional experience, industry certifications, or a combination of education and relevant work experience may be considered in lieu of the required degree.

Responsibilities

• Develop and maintain positive relationships with residents, families, and staff through ongoing communication, mutual support, and respect.
• Manage administrative functions related to room assignments, student contracts, accounts receivable, and meal plans using the Housing Module and collaborating with the Director of Residential Living, Accounting Services, and Financial Aid staff.
• Oversee summer conference group management, including booking, building management, and room preparations, in coordination with the Director of Residential Living and Conference and Event Services.
• Guide Residential Living student staff in desk-related responsibilities by creating and maintaining the Residential Living Desk Operations guide.
• Share Residential Living information through social media outreach and website development.
• Perform other tasks as assigned based on institutional needs.

Benefits

• Educational benefits for employees and dependents.
• Tuition reimbursement.
• 15–18 paid holiday/closure days.
• Three paid personal days.
• Healthcare, dental, vision, and life insurance.
• Retirement benefits with 15.12% employer-paid and 4% employee-paid contributions.
• Paid vacation and sick leave.
• Onsite childcare center.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED