Administrative Assistant I

Lutheran Services Florida • Milton, FL

5d • Onsite

About The Position

Lutheran Services Florida (LSF) is seeking an Administrative Assistant I to provide administrative and program support for its Child Welfare Management Organization (CMO) Program. The position is based in person at the Milton office, with occasional support and travel to the Shalimar and Crestview offices. The role supports program staff through document and client-file management, communication, database and mailing-list maintenance, and general office administration. The employee is expected to work effectively with staff and demonstrate sensitivity to the cultural and socioeconomic characteristics and needs of LSF’s service population.

Requirements

• High school diploma or GED.
• Extensive knowledge of Windows applications, including Microsoft Word and Excel.
• Ability to type 45 words per minute.
• Ability to set up and maintain an extensive filing system.
• Knowledge of general office operating procedures.
• Ability to demonstrate sensitivity to the cultural and socioeconomic characteristics and needs of the service population.

Nice To Haves

• Progressively responsible administrative and clerical support experience in a professional office.

Responsibilities

• Organize and maintain accurate documentation for CMO program client files and related documents.
• Provide administrative support, including drafting correspondence and copying, scanning, faxing, mailing, and filing documents.
• Answer phone calls promptly and appropriately; record and forward messages or assist with referrals when appropriate.
• Monitor and track program documents within the program service area.
• Prepare and maintain program mailing lists in the database system.
• Prepare, organize, and close client file folders.
• Participate in Case Plan Conferences by editing draft case plans as directed by legal and case management staff.
• Participate in in-service training, staff meetings, and other required training.
• Maintain file storage and other work areas.
• Provide document filing, file storage, and file retrieval services for CMO program staff.
• Provide secretarial and administrative support to program staff.
• Maintain effective working relationships with staff members and adhere to LSF personnel policies and procedures.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• Telehealth with 24/7 online access to doctors.
• Employee Assistance Program (EAP).
• Employer-paid life insurance equal to one times salary.
• 13 paid holidays plus one floating holiday.
• Generous paid time off policy, starting at 16 working days per year.
• 403(b) retirement plan with a 3% discretionary employer match, or 3% student loan repayment reimbursement.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED