Administrative Assistant I/II/III

City of Pomona•Pomona, CA

22h

About The Position

The City of Pomona’s Development Services Department, Code Compliance division, is hiring an Administrative Assistant at the I, II, or III level. This is a flexible staffing classification; the level will depend on departmental needs and the candidates’ experience. The role provides administrative and secretarial support to the assigned office, helps manage office operations, and serves as a primary point of contact for inquiries from internal and external stakeholders. The position works a 4/10 schedule with Fridays off. The City offers medical, dental, and vision coverage, participation in CalPERS, the option to join a deferred compensation plan, tuition reimbursement, and a medical flexible spending account program. Monthly salary ranges are $4,333–$5,268 for Administrative Assistant I, $4,783–$5,814 for Administrative Assistant II, and $5,278–$6,418 for Administrative Assistant III.

Requirements

High school diploma or GED equivalency supplemented by specialized training in business or secretarial science.
Administrative Assistant I: two years of responsible clerical or administrative experience.
Administrative Assistant II: three years of experience as an Administrative Assistant I.
Administrative Assistant III: three years of experience as an Administrative Assistant II.
Ability to type at least 45 net words per minute; a typing certificate documenting this speed must be attached to the application. Emailed and faxed certificates are not accepted.
Valid Class C driver’s license.
Ability to work in a standard office environment and travel to different sites and locations.
Core competencies include customer focus, oral communication, critical thinking, attention to detail, adaptability, and valuing diversity.

Nice To Haves

Experience in Code Compliance or Code Enforcement is highly desirable.

Responsibilities

Perform complex administrative and secretarial duties to support the assigned office and relieve management of administrative tasks.
Plan, organize, and execute administrative assignments; research and compile information on specialized topics.
Assist with office administration, organize activities, and recommend procedural improvements.
Serve as the primary point of contact for the office by screening calls, visitors, and mail; address inquiries, complaints, and requests by interpreting and explaining relevant regulations, policies, and procedures; research and provide accurate information; refer complex inquiries to appropriate staff; and follow up on unresolved matters.
Prepare reports, letters, memos, and other documents; proofread them and ensure accuracy.
Support department operations and assist with special projects as needed.
Provide administrative support to committees and prepare meeting materials.
Participate in budget development, administration, and monitoring.
Handle transactions, issue receipts, and maintain transaction records.
Perform other related duties as assigned.