Administrative Assistant - Human Resources

City of Joplin, MO•Joplin, MO

3d•$16 - $19•Onsite

About The Position

Under general supervision, performs a variety of routine, complex and specialized administrative support activities to support a specific division or department. This role requires successful post-offer completion of a background investigation, physical exam, and drug test (including THC) as a condition of employment with the City of Joplin. The ability to keyboard at least 40 words per minute, net, is also required.

Requirements

Basic bookkeeping procedures
General office procedures including filing systems, formats for various reports and correspondence
Operation of standard office equipment and machines
Microsoft Office Suite
Establishing and maintaining effective working relationships with City employees and the public
Recording and transcribing meeting minutes
Operating standard office equipment and machines including computers, FAX machines, copiers, calculators, and telephones
Operating keyboard to type correspondence and/or enter information into various computerized databases
Preparing various records, reports, and correspondence using appropriate format
Maintaining filing and records systems
Providing customer service to staff and the public
High school diploma or GED equivalent required
Two years of administrative support or related work experience required
Possess and maintain a valid state issued driver’s license
Ability to keyboard at least 40 words per minute, net

Nice To Haves

Advanced coursework in Office Management, Office Practices, or closely related discipline is preferred and may be substituted for one year of required experience.

Responsibilities

Answers phone calls and in-person requests from public and City staff; provides appropriate information or researches requests and follows-up with the caller in a timely manner. Refers callers needing information outside their scope or knowledge to the appropriate staff member for resolution.
Provides timely and professional customer service to the public and city staff.
Processes payment requests for payment to outside entities or reimbursement for employees.
Processes purchase orders.
Maintains a variety of records and files, including business inspection reports.
Processes documents, forms, and permits for departmental use.
Creates and maintains accurate records related to program participants/patients/defendants/victims in compliance with Federal, State, and local statutes, regulations, or policies.
Enters routine, detailed and confidential data accurately into computerized systems for departmental use and reporting purposes.
Maintains records and filing systems containing specialized or confidential information and materials in compliance with the State and City recordkeeping requirements.
Researches and prepares various reports and correspondence regarding Department activities/programs.
Provides public information to citizens in compliance with Missouri Sunshine Law and City policy.
Performs routine office duties such as filing, copying, faxing, drafting correspondence, emails, etc. for use by self or on behalf of other City staff.