Administrative Assistant - Front Office Reception

Seven Counties Services•Taylorsville, KY

5d•Onsite

About The Position

This role involves performing a variety of front-desk and administrative functions to ensure the smooth operation of the office. Key responsibilities include client interaction, data entry, record maintenance, and supporting various administrative tasks. The position requires strong organizational skills, proficiency in Microsoft Office, and excellent communication abilities.

Requirements

High School or GED required.
Three to four years’ experience working in an office setting and performing various clerical or administrative tasks.
Advanced knowledge of Microsoft Office Suite.
Strong oral and written communication skills.

Nice To Haves

Completion of up to 18 months’ business school, beyond high school preferred.

Responsibilities

Performs front-desk/reception functions such as greeting clients and visitors, answering a multi-line switchboard, forwarding calls, taking messages, checking in clients, collecting payments, reconciling cash drawers, scheduling appointments, handling mail and faxes, explaining intake forms, and managing customer service interactions.
Enters client data (demographics, eligibility, service corrections) and other program-specific data into electronic information systems and databases.
Provides medical records-related support to Health Information Management staff as needed.
Files and maintains correspondence, records, reports, and other operational documents.
Performs administrative functions including typing, data entry, generating requisitions for supplies and services, and taking meeting minutes.
Runs and assesses monthly/quarterly reports, corrects inaccuracies, and takes action on report findings. Coordinates IT functions as needed.
Participates in the daily deposit process, including reconciliation.
Monitors office supply inventory and orders supplies as needed.
Calls in prescriptions to pharmacies, coordinates lab appointments, and processes lab results.
Acts as a liaison with the Properties department, submitting work orders and communicating site needs.