Administrative Assistant - Front Office Reception

Seven Counties Services•Taylorsville, KY

6d•Onsite

About The Position

This role involves performing a variety of front-desk and administrative functions to ensure the smooth operation of the office. Key responsibilities include client interaction, data entry, record maintenance, and supporting various administrative tasks. The position requires strong organizational skills, proficiency in Microsoft Office, and excellent communication abilities.

Requirements

High School or GED required.
Three to four years’ experience working in an office setting and performing various clerical or administrative tasks.
Advanced knowledge of Microsoft Office Suite.
Strong oral and written communication skills.

Nice To Haves

Completion of up to 18 months’ business school, beyond high school preferred.

Responsibilities

Performing front-desk/reception functions such as greeting clients, answering the switchboard, forwarding calls, taking messages, checking in clients, collecting payments, scheduling appointments, handling mail and faxes, assisting clients with intake forms, and managing customer service interactions.
Entering client data (demographics, eligibility, service corrections) and other program-specific data into electronic information systems and databases.
Providing support to Health Information Management staff with medical records, as needed.
Filing and maintaining correspondence, records, reports, and other operational documents.
Performing administrative functions including typing, data entry, generating requisitions for supplies and services, and taking meeting minutes.
Running and assessing monthly/quarterly reports, troubleshooting inaccuracies, and taking necessary actions based on report findings.
Coordinating work site's IT functions as needed.
Participating in the daily deposit process, including reconciliation.
Monitoring and ordering office supplies.
Calling in prescriptions to pharmacies, coordinating lab appointments, and processing lab results.
Acting as a liaison with the Properties department for submitting work orders and communicating site needs.