Administrative Assistant – Field Operations And Customer Support

TEKsystems•Boston, MA

23h•$70,000 - $80,000•Onsite

About The Position

The Administrative Assistant – Field Operations and Customer Support provides essential administrative and operational support to our global Field Operations team and our customers. This role serves as a coordination hub between field engineers, operations, leadership, vessel partners, and internal stakeholders to ensure accurate scheduling, documentation, compliance, and communication across all deployments. The ideal candidate is detail-oriented, highly organized, and comfortable supporting technical teams operating in dynamic, safety-critical environments. This individual will also play an important role in maintaining and administering our Monday.com workflows and operational systems to ensure they remain accurate, effective, and actionable across the organization.

Requirements

Detail-oriented
Highly organized
Comfortable supporting technical teams operating in dynamic, safety-critical environments
Experience maintaining and administering Monday.com workflows and operational systems

Responsibilities

Provide administrative support to V Field Operations Team.
Coordinate calendars, meetings, domestic and international travel, and deployment logistics for field engineers and technical staff.
Support scheduling and tracking of vessel mobilizations, sea trials, offshore deployments, and maintenance activities
Assist with onboarding and offboarding of field engineers, including system access, credentials, and equipment coordination.
Support special projects, process improvements, and system implementations related to field services operations and customer success.
Assist with coordination of technical trainings, workshops, and field team meetings
Provide general administrative support as needed in support of a growing, global technical organization.
Organize and prioritize customer needs and coordinate with engineering, field and sales teams to drive timely, effective solutions and improve the customer experience.