Operations and Administrative Assistant

GBS Group•Miramar, FL

2d•$58,000 - $65,000•Onsite

About The Position

As an Operations & Administrative Assistant at GBS Group, your primary responsibility will involve supporting our Accounting and Tax teams by managing administrative processes, client documentation, and daily office operations. This role requires strong organizational skills, attention to detail, excellent communication, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate is proactive, reliable, and comfortable handling confidential client information with the utmost discretion while providing exceptional service to both internal teams and clients. Success in this role requires accuracy, strong attention to detail, accountability, and the ability to follow tasks through completion while meeting deadlines and supporting multiple stakeholders.

Requirements

Fully Bilingual in English & Spanish, with excellent verbal and written communication skills
High school diploma or equivalent required
+1 year of experience in an administrative and operations capacity position
Excellent computer skills including MS Office (Word, Excel, Outlook)
Ability to prioritize work to balance multiple projects and deadlines
Must be able to work independently
Maintain a strong work ethic with a total commitment to success each and every day
Team-player mindset with willingness to assist others when needed.
Ability to handle confidential, sensitive, and time-critical information appropriately.
Ability to work in the Miramar, FL office Monday through Friday, 9:00am – 6:00pm

Nice To Haves

Holds or pursuing a Bachelor's in Business Administration, Accounting or Finance strongly preferred.
Experience working in a professional services environment (accounting, tax, legal, consulting, or similar) preferred.

Responsibilities

Perform clerical duties such as photocopying, faxing, filing, and collating documents.
Prepare, organize, and process client deliverables & tax-related documents through our client portal, email, and mail.
Send documents for e-Signature
Maintain, organize and update relevant data using database applications
Scan, organize, and upload documents to client files
Process Tax Return Filing Process
Respond promptly to client inquiries via phone, email, or in-person, while providing exceptional customer service.
Receive, sort, and distribute incoming mail.
Take and retrieve messages for various personnel.
Handle incoming calls, directing callers to the appropriate associate. Transfer a caller to an associate’s voice mailbox when the associate is unavailable.
Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.)
Assist with ordering, receiving, stocking, and distributing office supplies.
Greets and directs visitors to the company.
Support general office operations and administrative initiatives.