Administrative Assistant Assoc

American Electric Power•New Haven, WV

18h•Onsite

About The Position

Responsible for performing administrative support duties within the assigned area. Responsibilities are specific to the organizational unit (i.e. region, district, department, plant, etc.). This position is posted at multiple grade levels and offers a range of opportunities for advancement. The minimum qualifications outlined below apply to the Administrative Assistant Associate level, with increased educational, skill, experience and certification requirements for higher level Administrative Assistants.

Requirements

High school diploma or GED
One (1) year of administrative work experience
Demonstrated computer proficiency including the use of Microsoft Office Products.
Must possess the ability to organize data and processes and communicate effectively, both orally and in writing.
Displays good analytical and problem-solving skills
High school diploma or GED
Six-nine months of post-high school experience in learning and utilizing administrative office procedures, practices and equipment (i.e. business English, grammar, spelling, punctuation, letter writing, telephone technique) desirable.
Must possess the ability to organize data and processes and communicate effectively, both orally and in writing.
Displays good analytical and problem-solving skills
Demonstrated proficiency with computers and the use of office-oriented software products

Nice To Haves

Experience with Accounts Payable (AP) and Accounts Receivable (AR) is preferred.
Experience with Accounts Payable (AP) and Accounts Receivable (AR) is preferred.

Responsibilities

Under immediate supervision, perform basic administrative duties
Follow well-defined, standard procedures
Prepare documents, reports, and spreadsheets as needed to support the business unit.
Maintain files and calendars as needed.
Utilize Microsoft Outlook, Excel, Word, and PowerPoint as well as other department software/systems as needed.
Listens to and understands written and verbal instruction
Communicates effectively with co-workers and other employees and customers
Work effectively and productively with others
Actively helps others with assignments as necessary to maintain department productivity.
Answer customer questions and refers questions to others as needed
Actively learns the function of the department to assist customers more effectively
Exhibits concern and sensitivity to others
Applies basic education and training in job responsibilities and assignments
Asks questions when unsure of how to handle an assignment
Demonstrates ability and initiative to handle assignments beyond the routine.
Perform basic, routine administrative duties, following well defined, standard procedures
Assist with document processing
Assist in compiling special reports and requesting information from other areas
Assist in filing and retrieval of information in both hard copy and electronic formats
Answer telephone and take messages
Communicate via electronic mail as necessary
Receive and distribute incoming and outgoing mail
Use computer keyboard to enter data, perform calculations and/or retrieve information
Operate a wide variety of electronic and mechanical office equipment
Answers customer questions, but knows when appropriate to refer questions or issues to others
Asks questions when unsure of how to handle an assignment
Demonstrates ability and initiative to handle assignments beyond the basic, routine level.