Administrative Assistant 3 - Fulton County

Georgia Department of Revenue•Atlanta, GA

About The Position

The Division of Family and Children Services, Child Welfare Services, is seeking an Administrative Assistant 3 in Fulton County. The position performs a wide range of office administration duties for assigned functions or program areas, including complex work that may involve confidential information. The role may require researching, investigating, or resolving program data and issues; drafting documentation, reports, and presentations; providing information and assistance to internal and external customers; and monitoring multiple initiatives. The position reports to the CWS County Director, while the listed responsibilities also state that it reports directly to the Deputy Director and provides administrative functions for the Deputy Director and the office. The role provides customer assistance and problem resolution, coordinates tracking and monitoring of initiatives between county and regional offices, and prepares reports and spreadsheets. Routine administrative duties may include travel expenses, car rentals, leases, vendors, contracts, telecommunications, building security, purchasing, billing and credit, inventory, and property control. The employee may serve as a lead worker or train subordinate administrative and support staff, and performs responsibilities with minimal supervision. Other duties may be assigned by the Deputy Director. The posting also includes a general description concerning establishing and enforcing child support obligations and coordinating child support activities with legal, judicial, and public organizations; it does not specify how this description relates to the listed administrative assistant responsibilities.

Requirements

High school diploma or GED and four years of job-related experience; alternatively, two years of experience at the lower-level Administrative Assistant 2 (GST051) or an equivalent position.
Ability to multitask in a high-functioning work environment.
Customer service skills.
Knowledge of Microsoft Office, especially Word, Excel, and Publisher, and the Office 365 suite, including SharePoint and Teams.
Ability to adapt to various situations and needs while remaining professional.

Nice To Haves

Associate degree from an accredited college or university and two years of related experience.

Responsibilities

Provide administrative functions for the Deputy Director and the office.
Assist internal and external customers and resolve problems.
Serve as a liaison between county and regional offices to track and monitor initiatives.
Create reports and spreadsheets as requested by the Deputy Director.
Manage routine administrative functions, including travel expenses, car rentals, leases, vendors, contracts, telecommunications, building security, purchasing, billing and credit, inventory, and property control.
Research, investigate, and/or resolve program data or issues as needed.
Draft documentation, reports, and presentations.
Represent the program or unit and provide information and assistance to internal and external customers.
Monitor and track multiple initiatives.
May serve as lead worker over administrative assistant and support staff.
May train subordinate staff in day-to-day procedures.
Perform job responsibilities with minimal supervision.
Perform other duties as assigned by the Deputy Director.